AV Technician - On Call

Essential Duties And Responsibilities

• Responsible for the set up and operation of audio and video equipment including but not limited to microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, and related equipment for concerts, presentations, promotions, and any other property events.
• Responsible for daily technical operations and first line maintenance for live, audio and video entertainment.
• Affords assistance to Food & Beverage team with sound and lighting as needed during live banquets.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Responsible for accurate completion of production set up checklists.
• Reports issues to leadership.
• Responsible for the setup, operation, adjustments, service and repair of AV electronic equipment.
• Reports issues to leadership.
• Performs preventative maintenance on audio visual equipment according to established guidelines.
• Affords assistance with ensuring digital displays and television on property are on and properly displaying content.
• Regulates fidelity, brightness, contrast, volume, and sound quality throughout the AV system.
• Administers control panels to operate and distribute multiple audio and video sources including but not limited to, horse racing, background music, HD video servers, sporting events and other casino and/or pari-mutuel related feeds.
• Fulfills all company, safety, and security procedures.
• Reports any maintenance problems, safety hazards, accidents, or injuries to Manager.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

Qualification Requirements

• Must be at least 21 years of age.
• Associate’s degree (A.A) from an accredited college or university; one to six months of related experience and/or training; or equivalent combination of education and experience.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must be proficient in Microsoft applications (Excel, Word, and Outlook).
• Must be able to work high volume days, nights, holidays, and weekends, as needed.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must be able to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Reasoning Abilities

• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
• Must possess a valid driver’s license and have acceptable driving history as determined by Penn Entertainment’s auto insurance carrier.

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls.
• The employee frequently is required to reach with hands and arms and talk or hear.
• Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
• The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Work Environment

• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.
• The employee is occasionally exposed to fumes or airborne particles; outside weather conditions; extreme cold and risk of electrical shock.
• The employee could be exposed to an environment containing unrestricted second hand tobacco smoke.
• The noise level in the work environment is usually moderate to loud.