Autonomous Vehicle Roadside Assistance Agent - Orlando FL - (Onsite Position)

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs has grown to approximately 45,000 employees globally, with offices in twenty-three locations across twelve countries, including the Philippines, India, and the United States. TaskUs fosters a People First culture that prioritizes employee well-being and continuous improvement.

What We Offer

TaskUs offers competitive industry salaries and comprehensive benefits packages. Departments like Total Rewards, Wellness, HR, and Diversity support a People First culture. We promote internal mobility and professional growth at all stages of an employee's career.

Key Responsibilities

• Proficient in basic computer troubleshooting, responsible for re-booting self-driving autonomous vehicles in service areas.
• Maintain situational awareness and adapt to changes in the environment.
• Operate self-driving vehicles on defined and undefined routes, including various environmental conditions.
• Communicate with passengers and provide customer service.
• Complete daily reports and document procedures and tests.
• Exercise excellent customer service and follow safety procedures.
• Respond to changing environments and provide concise, clear, and accurate feedback.

Education, Licensing, And Certifications

• Must be 21 years old.
• High School Diploma or GED required.
• Four-year college degree (preferred) in a related field.
• Valid driver’s license and meet state AVT (Autonomous Vehicle Tester) and/or Other Applicable Regulations And Laws (where Required).
• Experience: Minimum of 2 years of experience driving on public roads. Additional experience is preferred.
• IT support or software troubleshooting experience is required.
• Proficiency with a laptop computer and GSuite apps.
• Proficiency with using a touchscreen smartphone.

Skills And Knowledge

• Good attention to detail.
• Quick response to multiple scenarios.
• Cross-functional verbal and written communication and issue escalation.
• Multitasking multiple technologies.
• Self-motivated and demonstrates good judgment in high-stress environments.
• Excellent written and verbal communication skills.

Pre-Employment Requirements

• Submit to a drug test and background check.
• Physical requirements: Occasional standing, walking, and sitting; long periods of sitting; use hands to finger, handle, or feel; talk or hear; climb stairs and/or ladders; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; lift and/or move up to 45 pounds; use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

How We Partner To Protect You

TaskUs will not solicit money from you during your application process nor require any form of payment to proceed with your application. Ensure you communicate only with authorized recruiters of TaskUs. TaskUs is committed to diversity and inclusion, providing equal access to opportunities and celebrating and supporting diversity.

EEO

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

Application Instructions

To apply, visit https://www.taskus.com/careers/.

Req Id: R_2606_8397
Posted At: Mon Jun 29 2026 00:00:00 GMT+0000 (Coordinated Universal Time)