DirectJobHub
Jobs · Business Development · Colorado

Autonomous Vehicle Roadside Assistance Agent - Denver CO (Onsite Position)

TaskUs · Denver, CO · 2 wk ago
On-siteBusiness Development$25/hrFull-time

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs has grown to approximately 45,000 employees globally, with offices in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

What We Offer

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. We also promote internal mobility and professional growth at all stages of an employee's career within TaskUs.

Key Responsibilities

  • Proficient in basic computer troubleshooting, responsible for re-booting self-driving autonomous vehicles in service areas.
  • Maintain situational awareness, and understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment.
  • Safely operate a non-autonomous vehicle while monitoring the location of a self-driving autonomous vehicle(s).
  • Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions.
  • Comfortable riding as a passenger in a self-driving autonomous vehicle, where the driver may have little control over the vehicle's operations.
  • Responsible for the safe recovery of the self-driving autonomous vehicle which includes but is not limited to parking safely behind the self-driving autonomous vehicle, setting up protection, disengaging the self-driving autonomous vehicle, and driving the vehicle to a safe location.
  • Maintain TaskUs's high standard of safety, inside and outside of the vehicle.
  • Capable of responding quickly to changing and potentially high-pressure environments.
  • Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations.
  • Complete daily reports and document procedures and tests.
  • Interact with the members of the public and educate them on self-driving technology.
  • Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination.
  • Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing.
  • Other duties as required.

Education, Licensing, And Certifications

  • Must be 21 years old.
  • High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences.
  • Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or Other Applicable Regulations And Laws (where Required).
  • Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working.
  • Minimum 1 year Entry Level IT support / Software Troubleshooting Experience required.
  • Minimum of 3 years of experience driving on public roads. Additional experience is preferred.
  • Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs).
  • Proficiency with using a touchscreen smartphone.
  • Must be able to type at least 40 adjusted wpm.

Skills And Knowledge

  • Good attention to detail and be able to quickly and concisely describe their thoughts.
  • Capable of responding quickly and simultaneously to multiple scenarios.
  • Able to adapt quickly to new and developing technology.
  • Cross-functional verbal and written communication and issue escalation.
  • Able to multitask multiple technologies, including communications devices and vehicle status systems.
  • Able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and travel for up to one month.
  • Excellent written and verbal communication skills.
  • Self-motivated and demonstrate good judgment, in fast-paced, high stress environments.

Compensation

$25.00 (10% Shift Differential hourly for hours between 8pm-6am)

Benefits

  • Life/Disability Insurance
  • Roundglass Living Wellness
  • Employee Assistance Program (EAP)
  • Employee Discounts
  • PTO/UTO (N/A for Seasonal)
  • Birthday Leave
  • 401k
  • Medical, Dental and Vision Insurance

Application Window

This position is expected to remain open until 5/15/26. We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

Similar jobs