Autonomous Vehicle Roadside Assistance Agent - Atlanta GA- (Onsite Position)

Key Responsibilities

• Proficient in basic computer troubleshooting, responsible for re-booting self-driving autonomous vehicles in service areas.
• Maintain situational awareness, and understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment.
• Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions.
• Safely operate a non-autonomous vehicle while monitoring the location of a self-driving autonomous vehicle(s).
• Responsible for the safe recovery of the self-driving autonomous vehicle which includes but is not limited to parking safely behind the self-driving autonomous vehicle, setting up protection, disengaging the self-driving autonomous vehicle, and driving the vehicle to a safe location.
• Apply safety procedures to any situation involving the rescue of a self-driving autonomous vehicle.
• Maintain TaskUs's high standard of safety, inside and outside of the vehicle.
• Communicate courteously always with management, engineers, and the public.
• Capable of responding quickly to changing and potentially high-pressure environments.
• Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations.
• Complete daily reports and document procedures and tests.
• Interact with the members of the public and educate them on self-driving technology.
• Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination.
• Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing.
• Other duties as required.

Requirements and Conditions

• Must be 21 years old.
• High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences.
• Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or Other Applicable Regulations And Laws (where Required).
• Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working.
• Minimum 1 year of professional experience troubleshooting: devices or networks or software or vehicles.
• Minimum of 3 years of experience driving on public roads.
• Additional experience is preferred.
• Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs).
• Proficiency with using a touchscreen smartphone.
• Must be able to type at least 40 adjusted wpm.

Skills and Knowledge

• Good attention to detail and be able to quickly and concisely describe their thoughts.
• Capable of responding quickly and simultaneously to multiple scenarios.
• Able to adapt quickly to new and developing technology.
• Excellent cross-functional verbal and written communication and issue escalation.
• Able to multitask multiple technologies, including communications devices and vehicle status systems.
• Able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and travel for up to one month.
• Self-motivated and demonstrate good judgment, in fast-paced, high stress environments.

Pre-Employment Requirements

• Must submit to a drug test and background check.
• Driving Record
• Physical Requirements: Occasional standing, walking, and sitting; long periods of sitting; use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders; occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Must be able to occasionally lift and/or move up to 45 pounds.
• Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

How We Partner to Protect You

• TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.
• Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities.

EEO

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

Req Id

R_2511_15752

Posted At

Wed Feb 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)