Automotive Used Car Manager Cadillac

Key Responsibilities

• Own and optimize all used car inventory to ensure profitability, accuracy, and front-line readiness.
• Set and enforce appraisal standards, performing precise and consistent vehicle evaluations.
• Leverage DealerSocket daily to manage leads, outbound communication, and opportunity flow.
• Identify and maximize trade-in opportunities in partnership with the Used Car Manager.
• Use advanced inventory tools and CRM systems to streamline operations and maintain control.
• Serve as the dealership's used-car product expert, mastering trims, tech, and key packages.
• Build strong customer relationships that drive repeat business and long-term loyalty.
• Execute consultative selling, asking the right questions and guiding customers confidently.
• Resolve customer concerns quickly through CRM, phone, text, and email.
• Deliver high-impact vehicle demonstrations that influence buying decisions.
• Maintain consistent follow-up with prospects, referrals, and past customers to fuel sales growth.
• Continuously sharpen sales skills, overcome objections, and excel in dynamic selling situations.
• Lead by example, bringing positivity, professionalism, and performance every day.

Qualifications & Skills

• Used Vehicle Expertise: Minimum 1 year of used car sales experience with strong product knowledge.
• Dealership Sales Experience: At least 3 years in a dealership environment with proven results.
• Professional Presence: Polished appearance and confident, business-appropriate communication.
• High-Energy Work Ethic: Thrives in a fast-paced, performance-driven environment.
• Customer-First Mindset: Exceptional service skills that build trust and long-term satisfaction.
• Team Player: Positive, collaborative, and committed to collective success.
• Growth-Focused: Open to coaching, feedback, and continuous improvement.
• Flexible Availability: Able to work weekends and holidays as business needs require.
• Tech-Savvy: Comfortable with Microsoft Office and essential dealership tools.
• Organized & Detail-Driven: Maintains a clean, efficient workspace that supports productivity.

Benefits

• 401k Plan
• Paid time off (PTO)
• Competitive Pay Plans
• Health Insurance
• Dental Insurance
• Vision Plans
• Promotion from within