Automotive Service Writer - Sales/Customer Service
Midas - Detroit · Livonia, MI · 6 days ago
On-siteOTHR$70k–$99k/yrFull-time
Benefits
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
What You'll Do
- Own the front counter: greet customers, write repair orders, and guide them from estimate to invoice
- Recommend and sell maintenance, repair, and tire work — clearly, honestly, confidently
- Translate technician findings into recommendations customers understand and approve
- Cook up a schedule to keep the shop running smoothly and promises kept
- Keep the front desk sharp, organized, and professional
What You Bring
- Experience in automotive service writing, parts counter, or a customer-facing sales role (strongly preferred — but we'll train the right closer)
- Basic automotive knowledge and real interest in the industry
- Strong communicator who can juggle phones, walk-ins, and a full schedule board
- Comfortable with point-of-sale systems and digital inspection tools
- Valid driver's license
The schedule, upfront
- This is a 5-day, 45–50 hour week including Saturdays
- It's a busy store — that's why the earning potential is what it is
Where this goes
- We promote from within. Our store managers earn $88,000–$161,000/year, and several started right where you would — at the counter
- Join one of the fastest-growing Midas groups in Michigan and we'll build your career path with you