Automotive Service Writer

What We’re Looking For

Are you ready to enter the fast lane? Do you enjoy working in a fast past environment with a passion for customer service? M&L Chrysler Dodge Jeep Ram is seeking Service Advisors to help expand our growing Service department.

About Us

At M&L Chrysler Dodge Jeep Ram we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at M&L Chrysler Dodge Jeep Ram is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• 401(k)
• Paid Holidays
• Paid Vacation
• Health, Dental and Vision insurance at group rates
• Basic Life Insurance
• Accident and Critical Illness insurance
• Growth opportunities
• Competitive pay plans

Responsibilities

• Oversight of Drive Lane flow to ensure prompt, courteous, and effective service
• Taking ownership of the customer's experience by carrying out additional assignments to leave a positive impression
• Providing concierge support for all owner inquiries, both phone and in person, to ensure the customer is not mishandled
• Selling technicians' time daily to service customers efficiently
• Distributing work between technicians effectively

Qualifications

• Must hold a high school diploma or equivalent
• Excellent customer service skills
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast-paced environment
• Excellent oral and written communication skills
• Team player
• Must have a valid driver’s license
• Ability to learn new technology, repair, and service procedures and specifications

Benefits

• 401(k)
• Paid Holidays
• Paid Vacation
• Health, Dental, and Vision insurance at group rates
• Basic Life Insurance
• Accident and Critical Illness insurance
• Growth opportunities
• Competitive pay plans

Pay

Competitive pay plans

Schedule

Full Time