Automotive Service Writer - Sales
Turn car trouble into customer trust — and get paid like a closer. You're the first face customers see and the person they trust to tell them what their car actually needs. If you can explain a brake job in plain English, keep a busy counter moving, and close the sale without being pushy — this is your shop.
About the role
We're Halco Group, a family-owned, multi-unit Midas operation growing fast across Metro Detroit. Our Southfield store is high-volume, which means more cars, more customers, and more commission.
Responsibilities
- Own the front counter: greet customers, write repair orders, and guide them from estimate to invoice
- Recommend and sell maintenance, repair, and tire work — clearly, honestly, confidently
- Translate technician findings into recommendations customers understand and approve
- Coordinate with techs to keep the shop schedule moving and promises kept
- Keep the front desk sharp, organized, and professional
Requirements
- Experience in automotive service writing, parts counter, or a customer-facing sales role (strongly preferred — but we'll train the right closer)
- Basic automotive knowledge and real interest in the industry
- Strong communicator who can juggle phones, walk-ins, and a full schedule board
- Comfortable with point-of-sale systems and digital inspection tools
- Valid driver's license
Pay
$70,000–$98,800/year (base + uncapped commission). Your pay is competitive base + uncapped commission on the work you write and sell — maintenance, repairs, and tires. Our busiest writers at high-volume stores consistently earn in the top half of the range.
Schedule
5-day, 45–50 hour week including Saturdays.
Benefits
- Group health insurance (BCBS) + dental + vision
- 401(k) with company match
- Paid time off + 8 paid holidays
- Employee discounts and team outings
Career Growth
We promote from within. Our store managers earn $88,000–$161,000/year, and several started right where you would — at the counter. Join one of the fastest-growing Midas groups in Michigan and we'll build your career path with you.