Automotive Service Advisor Needed ASAP

Job Duties

• Greet customers when they arrive and receive the vehicle information.
• After the appointment, schedule a return service appointment for the customer.
• Clearly explain any repair order information to the customer and take in their requests for specific services.
• Confirm the service repairs by test driving the vehicle and referring specific technicians to the customer.
• Estimate both the time and cost for repair, considering the customer's schedule.
• Maintain high standards through the handling of customer complaints.
• Maintain all files required to meet and/or exceed government and factory requirements.

Skills/Qualifications

• Ability to identify problems quickly.
• Good knowledge of automobiles.
• Effective analytical and communication skills.
• Effective people skills.
• Good reading, computer, and mathematics skills.
• Leadership qualities.
• Ability to learn new technology and repair/service procedures and specifications.
• Ability to operate electronic diagnostic equipment.

Job Requirements

• Must hold a high school diploma or equivalent.
• Must have an automotive technology certificate.
• Five to seven years of technical experience preferred.
• Superior customer interaction skills.
• Basic computer skills.
• A positive, friendly attitude, along with a customer service mentality.
• Enjoy working in a fast-paced environment.
• Able to lift up to 50 pounds.
• Able to work on their feet for extended periods of time.

Benefits

• Medical and dental insurance.
• 401K retirement savings plan.
• Vacation time, holidays, and sick leave.
• Company-paid continuing education and training.

Pay

TBD

Schedule

TBD

Qualifications

None specified

Skills

None specified

Benefits

• Medical and dental insurance.
• 401K retirement savings plan.
• Vacation time, holidays, and sick leave.
• Company-paid continuing education and training.

Pay

TBD

Schedule

TBD

Qualifications

None specified

Skills

None specified

Benefits

• Medical and dental insurance.
• 401K retirement savings plan.
• Vacation time, holidays, and sick leave.
• Company-paid continuing education and training.

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