Jobs · OTHR · New Mexico

Automotive Service Advisor - Group 1 Automotive

Group 1 Automotive · Santa Fe, NM · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections: About Us? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The posting includes "About Us" (company overview), "Overview" (role description), "Why Join Group 1 Automotive?" (benefits), "Responsibilities", "Qualifications", "Join a Team That Invests in Your Future" (maybe more motivational). We need to map to allowed headings. We must not repeat job title as heading. The job title is "Automotive Service Advisor". Not to be used as heading. We need to include sections only when posting has real specific content. We need to use

for section headings. We need to use
  • for any list of duties/requirements/benefits. We need to use

    for prose. We must remove boilerplate: Equal Opportunity Employer, etc. We must preserve all substantive information. We need to decide sections: - About the role: could be the "Overview" paragraph describing role. - Responsibilities: list of duties. - Requirements / Qualifications: maybe combine? The posting has "Qualifications" list. Could also have "Requirements" but not separate. We'll use "Qualifications" heading for the list. - Benefits: from "Why Join Group 1 Automotive?" includes bullet list: Performance-Based Compensation, Career growth opportunities, Medical, Dental, Vision, Life, and Disability Insurance, 401(k) with Company Match, Paid Time Off, Employee Stock Purchase Plan, Employee Vehicle Purchase Plan, Supportive team environment. We need to output as

    • for each. - Pay: not specified explicitly; there is "Performance-Based Compensation" but not a specific pay range. The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state benefits, but not explicit pay amount. However "Performance-Based Compensation" is a benefit description; but we already have Benefits section. Pay section would be if they gave salary or hourly rate. Not present, so omit Pay. - Schedule: not specified; omit. - Skills: not separate; maybe we could include under Qualifications but not needed. We also have "About Us" company overview. Could be placed under a heading like "About the Company" but not in allowed list. Allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should not add extra headings. The company overview could be placed under "About the role"? Not exactly. But we could include it as a

      before any heading? The instruction: Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. Probably we should stick to those headings only. The company overview could be considered "About the role"? Not really. But we could treat the initial "About Us Group 1 Automotive, Inc..." as part of the role overview? Might be okay to include as a

      under "About the role" heading, describing the company and role. However the instruction says "Do NOT repeat the job title as a heading (the page already shows it)". It doesn't forbid other headings. But to be safe, we can include a heading "About the role" and put the company overview plus role overview there. Alternatively we could have no heading for company overview and just put a

      before first heading. The instruction says "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we cannot have other headings, but we should follow the pattern. I'd include "About the role" heading and include company overview and role overview. Now we need to extract substantive content: About Us Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward. Overview Automotive Service Advisor We are seeking a motivated, customer-focused Automotive Service Advisor to join our growing service team. As the face of our service department, you'll play a critical role in delivering an exceptional ownership experience for our luxury vehicle customers. If you thrive in a fast-paced environment, enjoy building relationships, and are driven by performance and customer satisfaction, we want to hear from you. This is more than a job—it's an opportunity to build a rewarding career with an industry leader that invests in your professional development and success. Why Join Group 1 Automotive? At Group 1 Automotive, we believe our people are our greatest asset. That's why we provide industry-leading training, career advancement opportunities, and a comprehensive benefits package. We Offer Performance-Based Compensation Career growth opportunities within a Fortune 250 automotive retailer Medical, Dental, Vision, Life, and Disability Insurance 401(k) with Company Match Paid Time Off Employee Stock Purchase Plan Employee Vehicle Purchase Plan Supportive team environment with leadership committed to your success Responsibilities Deliver a premium customer experience from vehicle check-in through service completion Schedule, confirm, and prepare customer appointments to ensure a seamless service visit Greet customers warmly and professionally, creating a welcoming first impression Conduct vehicle walk-arounds and identify customer concerns and maintenance needs Review technician inspections and present service recommendations with transparency and confidence Prepare detailed repair orders, including accurate cost and completion time estimates Communicate effectively with technicians, parts personnel, and customers to ensure timely repairs Provide proactive updates throughout the service process and follow up after service completion Build lasting customer relationships that drive loyalty and repeat business Stay current on Jaguar Land Rover products, maintenance schedules, warranties, and service offerings Qualifications High School Diploma or equivalent Exceptional customer service and relationship-building skills Strong communication, presentation, and interpersonal abilities Proven ability to meet performance goals and thrive in a results-driven environment Ability to multitask and stay organized in a fast-paced setting Professional appearance and positive attitude Valid driver's license with an acceptable driving record Join a Team That Invests in Your Future If you're ready to elevate your career with a prestigious luxury brand and a company known for developing top automotive professionals, apply today and discover why Group 1 Automotive is one of the most respected names in the industry. We need to remove boilerplate: Equal Opportunity Employer etc. Now produce HTML:

      About the role

      ... (company overview + overview)

      Then

      Responsibilities

      • ... each duty
      Then

      Qualifications

      • ... each qualification
      Then

      Benefits

      • ... each benefit
      • Actually need
      . Make sure each list item is separate. Now craft the prose for About the role: combine company overview and overview. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all sentences. Let's write:

      Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward. We are seeking a motivated, customer-focused Automotive Service Advisor to join our growing service team. As the face of our service department, you'll play a critical role in delivering an exceptional ownership experience for our luxury vehicle customers. If you thrive in a fast-paced environment, enjoy building relationships, and are driven by performance and customer satisfaction, we want to hear from you. This is more than a job—it's an opportunity to build a rewarding career with an industry leader that invests in your professional development and success.

      Now Responsibilities list items: - Deliver a premium customer experience from vehicle check-in through service completion - Schedule, confirm, and prepare customer appointments to ensure a seamless service visit - Greet customers warmly and professionally, creating a welcoming first impression - Conduct vehicle walk-arounds and identify customer concerns and maintenance needs - Review technician inspections and present service recommendations with transparency and confidence - Prepare detailed repair orders, including accurate cost and completion time estimates - Communicate effectively with technicians, parts personnel, and customers to ensure timely repairs - Provide proactive updates throughout the service process and follow up after service completion - Build lasting customer relationships that drive loyalty and repeat business - Stay current on Jaguar Land Rover products, maintenance schedules, warranties, and service offerings Now Qualifications list: - High School Diploma or equivalent - Exceptional customer service and relationship-building skills - Strong communication, presentation, and interpersonal abilities - Proven ability to meet performance goals and thrive in a results-driven environment - Ability to multitask and stay organized in a fast-paced setting - Professional appearance and positive attitude - Valid driver's license with an acceptable driving record Now Benefits list: - Performance-Based Compensation - Career growth opportunities within a Fortune 250 automotive retailer - Medical, Dental, Vision, Life, and Disability Insurance - 401(k) with Company Match - Paid Time Off - Employee Stock Purchase Plan - Employee Vehicle Purchase Plan - Supportive team environment with leadership committed to your success We should not include the "Join a Team That Invests in Your Future" motivational paragraph as a separate section; we could incorporate it into Benefits or maybe as a

      after Benefits? It's substantive but not a list. Could be a

      after Benefits heading? But we already used Benefits heading for list. We could add a

      after the list under Benefits heading? But the instruction: Use

      • for any list of duties/requirements/benefits, and

        for prose. So the motivational paragraph is prose, not a list. We could either add a separate

        after Benefits heading (still under same heading?) Or we could add a separate heading like "About the role" already used. Could add another

        after Benefits heading without a new heading, but that might be ambiguous. Better to add a

        after Benefits heading, still under same section? The spec doesn't forbid mixing

        and

          under same heading. So we can do:

          Benefits

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