Automotive Service Advisor
Westbrook Honda · Westbrook, CT · 1 mo ago
OTHRFull-time
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- CDK DMS experience preferred
- Skills and willingness to learn new programs
Benefits
- 4 Day Work Week
- Health & Dental
- 401K with Company Contribution
- Paid Vacation
- Base Salary
- Weekly and Monthly Bonuses
- World Class Facility