Automotive Service Advisor

Benefits

• 401(k) matching
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Competitive salary
• Dental insurance
• Training & development

Responsibilities

• Greet all customers promptly and professionally
• Interface with customer to fully understand their needs and offer parts and service as required
• Work with vendors to order parts and provide lead times to customers
• Build fair, competitive, transparent price quotes, with the customer and company’s best interest in mind
• Act as a liaison between technicians and customers
• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
• Handle all customer complaints immediately and resolve to the customer’s satisfaction
• Establish and maintain great customer relationships that encourage repeat and referral business
• Other duties as assigned

Requirements

• One year of automotive retail service consultant experience
• Mechanical knowledge
• Must be energetic, enthusiastic and team oriented
• Must be skilled at listening, problem solving and communication
• Must be well organized and able to multitask
• This is a fast paced environment
• Must be 18 years or older and be authorized to work in the U.S
• High School Diploma or equivalent
• Valid in-state driver's license