Automotive Service Advisor

About the role

We are seeking energetic Service Advisors with a can-do attitude to join our expanding team. Top performers earn six-figures in a fast-paced, team-oriented environment with professional training, incentives, and advancement opportunities.

Benefits

• Unsurpassed professional training
• Team-oriented environment
• Advancement opportunities
• Monthly guarantee while training
• Paid vacation (max 3 weeks)
• 13 New Car Brands with more to come
• 401k (company match)
• Affordable Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program
• On-site mobile health clinic

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance based on age, mileage, and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Qualifications

• Minimum 1 year experience in a service advisory role preferred, but we will train the right candidate
• Positive attitude
• Team player
• Sales experience is a plus
• CSI focused