Automotive Service Advisor

We need to output HTML fragment with sections: About the role? The posting includes intro about company, responsibilities, qualifications, benefits, compensation, working conditions, etc. Must use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO etc. Also remove duplicated lines, application instructions. We need to preserve all substantive info. Let's parse content. Intro: "Wilhelm Automotive (part of the Sun Auto Network) prides itself on being able to provide the best customer service and the highest quality service work available anywhere. We are committed to honesty and integrity in all its business dealings – with employees, vendors and customers alike." That's about company; could be "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put company description under About the role. Then "The Sales and Service Advisor is responsible for selling and promoting all products and services offered by the company by following the company’s store standards and expectations." That's also role description. Then "COMPENSATION: $48K-$85K depending on experience" => Pay section. "Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement!!!" => Benefits section. Then "Essential Roles and Responsibilities:" then list bullet points. So Responsibilities section with

• . Then "The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations." Could be part of Responsibilities or maybe Requirements? Probably part of Responsibilities. Then "Qualifications:" list bullet points: High School Diploma or equivalent, Must be at least 18 years old, Prior experience as a Service Advisor is helpful, but not required, Professional appearance and proven ability to work in a process driven environment, Possess current, valid driver’s license, Possess State Inspector License or ability to obtain a State Inspector license within 30 days of hire date, Ability to work Monday - Saturday. That's Qualifications. Then "Working Conditions and Physical Demands :" then description. That could be Requirements? Or maybe Skills? The headings list includes Requirements, Skills. We could put Working Conditions under Requirements (or maybe Skills). The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. We have About the role (company intro + role purpose). Responsibilities (list). Qualifications (list). Benefits (list). Pay (compensation). Requirements maybe include working conditions and physical demands? Or maybe Skills could include certain abilities like communication, etc. But we have no explicit skills list besides those in qualifications. Could treat Working Conditions as Requirements. Or we could omit Requirements if not specific? But we have Working Conditions and Physical Demands which is substantive. So we should include a Requirements section for that. Schedule: The posting mentions "Ability to work Monday - Saturday". That's schedule info. Could be placed under Schedule heading. However we also have that in Qualifications. But we could still include Schedule section with that detail. The instruction: include a section ONLY when posting has real, specific content for it. So we have schedule info: Ability to work Monday - Saturday. That's specific. So we can create Schedule section with that. Thus sections: About the role, Responsibilities, Requirements (Working Conditions and Physical Demands), Qualifications, Benefits, Pay, Schedule. Possibly Skills not needed. We must not repeat job title as heading. Good. We must not include boilerplate like EEO etc. Remove that paragraph at end about equal employment opportunities. Also remove duplicated lines? Not seeing duplicates. We must preserve all substantive info. Ensure we include all bullet points from Responsibilities, Qualifications, Benefits, Working Conditions. Let's extract Responsibilities bullet points: - Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques. - Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs. - Recommend services according to appropriate level of knowledge. - Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. - Properly document all recommendations in customer file. - Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. - Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. - Provide customer with updates throughout the day on the status of their services. - Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. - Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. - Track all new returns, core returns and warranty parts for individual customers - Other duties as assigned Also "The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations." Could be added as another li. Qualifications bullet points: - High School Diploma or equivalent - Must be at least 18 years old - Prior experience as a Service Advisor is helpful, but not required - Professional appearance and proven ability to work in a process driven environment - Possess current, valid driver’s license - Possess State Inspector License or ability to obtain a State Inspector license within 30 days of hire date - Ability to work Monday - Saturday But note ability to work Monday - Saturday also schedule; we might duplicate. We'll keep in Qualifications and also maybe Schedule. Benefits list: - Competitive Bi-Weekly Pay - Tuition Reimbursement - Paid Vacation and Sick Time - 6 Paid Holidays - Medical, Dental and Vision Insurance - Life Insurance (Company paid) - 401(k) Retirement Savings Plan with Company Match - Discounted Services on Personal and Immediate Family Vehicles - Opportunity for Advancement Pay: $48K-$85K depending on experience Schedule: Ability to work Monday - Saturday (maybe also mention shift? Not given). We'll put that. Requirements (Working Conditions and Physical Demands): We'll need to capture all that paragraph. Working Conditions and Physical Demands paragraph: "The Sales & Service Advisor will be exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials. The temperature in the work environment varies and could include extreme heat and/or extreme cold depending on the ambient temperatures outside. The use of safety goggles or other PPE may be required when working in these conditions. The Sales & Service Advisor must be able to meet the following physical requirements: Stand up to eight hours per day in the shop and able to walk to gain access to various areas of the building Bend, stoop, kneel and crouch regularly throughout the day; must have full range of motion with arms and hands and be able to feel, handle or grasp objects frequently Lift and/or move up to 10 pounds regularly, lift and/or move up to 70 pounds frequently. Communicate with customers and shop personnel Vision sufficient to detect color, depth, and re-focus Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." We need to format as
  • items? The instruction: Use
    • for any list of duties/requirements/benefits. This is a list of requirements (physical demands). So we can break into bullet points. Let's break: - Exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials. - Temperature in work environment varies; could include extreme heat and/or extreme cold depending on ambient temperatures outside. - Use of safety goggles or other PPE may be required when working in these conditions. - Must be able to stand up to eight hours per day in the shop and able to walk to gain access to various areas of the building. - Must be able to bend, stoop, kneel and crouch regularly throughout the day; must have full range of motion with arms and hands and be able to feel, handle or grasp objects frequently. - Must be able to lift and/or move up to 10 pounds regularly, lift and/or move up to 70 pounds frequently. - Must be able to communicate with customers and shop personnel. - Vision sufficient to detect color, depth, and re-focus. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Now we need to output HTML fragment only, no markdown fences. We'll produce something like:

      About the role

      Wilhelm Automotive (part of the Sun Auto Network) prides itself on being able to provide the best customer service and the highest quality service work available anywhere. We are committed to honesty and integrity in all its business dealings – with employees, vendors and customers alike. The Sales and Service Advisor is responsible for selling and promoting all products and services offered by the company by following the company’s store standards and expectations.

      Responsibilities

      • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
      ...

      Requirements

      • Exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials.
      ...

      Qualifications

      • High School Diploma or equivalent
      ...

      Benefits

      • Competitive Bi-Weekly Pay
      ...

      Pay

      $48K-$85K depending on experience

      Schedule

      Ability to work Monday - Saturday

      Check for any missing info: Also "Other duties as assigned" included in responsibilities. Check for duplication: We have ability to work Monday - Saturday in Qualifications and Schedule. Might be okay but could be considered duplication. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. It's okay to have same info in two places if it's in original? It appears in Qualifications list. We could keep it only in Schedule and remove from Qualifications to avoid duplication. But we must preserve all substantive info; removing it from Qualifications would lose that detail if we don't elsewhere. We have Schedule section, so we can keep it there and maybe remove from Qualifications to avoid duplication. However the Qualifications list originally includes that; we could keep it but note duplication is allowed? The instruction didn't forbid duplication, but said remove duplicated lines. It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. So we should not duplicate the same line. So we should keep ability to work Monday - Saturday only once. Where to place? It's more of a schedule requirement, so put under Schedule and remove from Qualifications. Thus Qualifications list will exclude that line. Now check if any other duplicated lines: Not seeing. Now ensure we didn't miss any substantive info: The intro about company and