Automotive Service Advisor

About the role

We are seeking an Experienced Automotive Service Advisor to join our team at Friendly Chevrolet. As a member of our family-owned and operated dealership, you will be part of a successful organization dedicated to providing exceptional service.

Responsibilities

• Greet customers in a prompt and courteous manner
• Schedule service appointments and collect vehicle information
• Secure agreement from customer before repairs are done
• Clearly explain the requested service on the repair order
• Estimate the cost and time needed to do the repair
• Advise customers on the proper care for their vehicle and the importance of proper maintenance
• Communicate the need for additional service when needed, using a detailed explanation
• Handle customer complaints and maintain high Customer Satisfaction Index (CSI)
• Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or timetable for repairs

Requirements

• Average of 2+ years of automotive service advisor experience
• Integrity, a positive attitude, and a strong work ethic
• Willingness to learn and be a team player
• Bi-lingual skills are a plus

Benefits

• Top pay for qualified applicants
• Paid time off
• Dental insurance
• 401(k) plan
• Vision insurance
• Life insurance
• Referral program
• Employee discount
• Relocation assistance
• Family-owned and operated for over 65 years
• Advancement opportunities
• Drug-free environment

Qualifications

Must be 18 years or older and be authorized to work in the U.S.

Skills

• Excellent communication skills
• Customer service orientation
• Problem-solving abilities
• Attention to detail

Benefits

• Paid time off
• Dental insurance
• 401(k) plan
• Vision insurance
• Life insurance
• Referral program
• Employee discount
• Relocation assistance
• Family-owned and operated for over 65 years
• Advancement opportunities
• Drug-free environment

Pay

Top pay for qualified applicants

Schedule

All interviews will be held at: Friendly Chevrolet
2754 N. Stemmons FWY.
Dallas TX. 75201