Automotive Service Advisor

What We Offer

• Work/life balance
• Positive & professional work environment
• Extensive training and growth opportunities
• Up to 4 weeks paid vacation and paid holidays
• Paid maternity and paternity leave
• Education reimbursement
• Flexible health insurance with HSA company contribution
• Paid life insurance, short and long term disability
• 401K match
• Medical/dental/vision benefits
• Employee discounted Vehicle purchase programs

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• 3-5 years of dealership experience
• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record

Job Type: Full-time