Automotive Service Advisor

About the role

Findlay is one of the largest and fastest-growing automotive groups in the Southwest U.S. We’re seeking top talent to help grow our business and keep up with high demand. This is a great opportunity to join a team that offers growth and recognizes hard work.

Responsibilities

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day and update customers frequently
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional customer satisfaction
• Previous customer service experience
• Above-average energy level
• Desire for a long-term career with a growing organization
• Personal and professional integrity

Benefits

• Great working environment
• Paid training
• Medical, dental, and vision insurance
• 401(k)