Automotive Service Advisor

What We Offer

• Competitive Compensation: $70,000 - $125,000 per year based on experience and performance.
• Comprehensive Benefits Package: Including medical, dental, and vision insurance.
• 401(k) Retirement Plan: With company match to secure your financial future.
• Paid Time Off and Holidays: Maintain a healthy work-life balance.
• Ongoing Training: Stay updated with the latest in Kia technology and customer service practices.
• Career Advancement Opportunities: Grow within our organization with a clear path to success.
• Employee Discounts: Special pricing on vehicles, parts, and services.

What You'll Do

• Provide an exceptional service experience for all customers, ensuring complete satisfaction (CSI).
• Advise customers on necessary repairs and services, communicating clearly and effectively.
• Build strong relationships with clients, ensuring repeat business and referrals.
• Cook up with the service team to ensure timely and accurate service.
• Maintain detailed customer records and service reports.

Key to Success

• Experience: 1+ years of Service Advisor experience in the automotive industry.
• Customer Satisfaction: Proven track record of delivering excellent customer satisfaction (CSI) ratings.
• Communication Skills: Strong interpersonal and communication skills, with a genuine ability to connect with customers.
• Organizational Skills: Ability to multitask and manage time effectively in a fast-paced environment.
• Knowledge: Familiarity with Kia vehicles and service processes is a strong advantage.