Automotive Service Advisor

Responsibilities

• Greet customers and assess their automotive service needs
• Provide detailed explanations of recommended repairs and maintenance services
• Establish and maintain positive relationships with customers
• Cook up coordination with service technicians to ensure timely and accurate completion of services
• Prepare estimates, invoices, and necessary paperwork for services rendered
• Follow up with customers after service to ensure satisfaction and address any concerns
• Stay informed on promotional offerings and product knowledge to enhance customer experience

Requirements

• A high school diploma or equivalent; automotive knowledge is preferred
• Previous experience as a Service Advisor or in a customer service role is a plus
• Excellent communication and interpersonal skills
• Strong organizational skills and the ability to manage multiple tasks
• Proficiency in computer systems and software, including service management tools
• Ability to work well in a fast-paced environment
• A valid driver's license and a clean driving record

Benefits

• 401K with company match
• Paid time off
• Paid holidays
• Paid training
• Direct deposit
• Sponsored healthcare
• Health savings account with company match