Automotive Service Advisor
Commonwealth motors · Lawrence, MA · 1 mo ago
OTHRFull-time
Responsibilities
- Ensure that customers receive prompt, courteous, and effective service in the drive lane
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Communicate with technicians and report back to the customer with all recommendations
- Provide the customer with a level of service that will keep them coming back
Qualifications
- Organized and friendly personality
- CDK experience a plus
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Valid driver's license and Clean driving record
- Bilingual is a plus
Benefits
- Medical and Dental
- 401K Plan with match
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Family owned and operated
- Clean and friendly work environment