Automotive Service Advisor
Coastal Elite Pro · Phoenix, AZ · 1 mo ago
OTHRFull-time
About the role
Seeking Sales and Service Advisors to promote and sell automotive products and services following company standards. The role emphasizes adherence to policies and delivering exemplary customer service in a process-driven environment.
Responsibilities
- Greet customers professionally
- Listen to concerns
- Inspect vehicles
- Recommend services
- Provide accurate quotes
- Update customers on progress
- Document recommendations
- Promote sales
- Conduct follow-up calls to ensure satisfaction
- Track returns and warranty parts
- Adhere to company policies
- Demonstrate excellent customer service
Qualifications
- High school diploma or equivalent
- Prior experience as a Service Advisor advantageous but not required
- Professional appearance
- Valid driver’s license
- Ability to obtain necessary licenses or certifications such as State Inspector and ASE Certification within specified timeframes
- Ability to work at least five days including weekends
Benefits
- Competitive pay
- Tuition reimbursement
- Paid time off
- Insurance options
- Life insurance
- 401(k) plan with company match
- Vehicle service discounts
- Opportunities for advancement