Automotive Service Advisor
About the Role
The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.
Responsibilities
- Assist customers with their purchases in a customer service and sales focused environment.
- Utilize computers to determine product inventory levels and product arrival dates.
- Utilize computers and VAST system to set up work orders for customers, schedule service work, and communicate to the service department.
- Explain work orders and invoices to customers.
- Perform Retail Cashier Duties by obtaining and processing customer payments.
- Install batteries, balance wheels, repair and install tires when required.
- Perform oil changes using LOF procedures when required.
- Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
- Interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
- Great communication skills.
- Ability to pass pre-employment drug screening and background checks.
- Ability to read and speak English.
- Ability to effectively communicate with customers and coworkers.
- Must be 18 years of age or older.
Preferred qualifications:
- Prior auto repair experience.
- Prior retail experience.
Benefits
As a family-owned retailer, we take pride in offering a competitive benefit package designed to support you and your life. Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment:
- Medical, Prescription, Dental, Vision
- Short & Long Term Disability
- Life Insurance
- Ancillary Benefits
- Identity Theft Protection
- Pet Insurance
- All major Holidays & Birthday off
- Advanced Leadership Training Programs
- Associate discount on name brands
- Internal recognition programs
- 401(K) with company match
- Paid ASE testing and certifications
Pay
- Saturday & Sunday weekend premium pay: $2.50 per hour
- Base pay up to $17.75/hr
The pay listed for this position may vary based on experience. Compensation decisions are contingent on the facts and conditions for each job opening, including minimum requirements, work location, required travel, and external market conditions.
Blain’s Farm & Fleet is a Forbes Best Employer for seven consecutive years, recognizing our commitment to diversity, inclusion, and being an employer of choice.