Automotive Service Advisor

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Qualifications

• 1-2 year of prior automotive experience preferred
• Past experience as a service advisor, assistant lane manager or service consultant preferred
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Benefits

• Competitive pay
• Employee Discounts
• Hands on Training
• Paid Time Off
• Flexible Spending Account
• 401k
• Health & Dental Benefits

Pay

Pay Range: $70,000 up to $120,000 with base plus commission.

Compensation varies based on experience, sales performance, CSI scores, training level, and overall productivity.

Schedule

Full Time