Automotive Service Advisor
Anderson Auto Group of Nebraska and Missouri · Grand Island, NE · 4 days ago
OTHRFull-time
BENEFITS
- Paid Vacations & No Weekends
- Monday thru Friday work schedule
- Professional Development & Continued Education
- Employee Appreciation Events
RESPONSIBILITIES
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS
- Proven record of achieving exceptional Customer Satisfaction
- Previous experience as a Service Advisor is a plus but will train the right individual
- Above average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Must have valid driver's license and good driving record