Automotive Service Advisor
About the role
We are a well-established AND growing, fast-paced, and forward-thinking auto repair center in the beautiful Columbia area. We are looking for a Superhero Automotive Service Advisor to join our fun band of merry misfits, someone who "gets" it and who wants to change the auto repair world one car at a time, one customer at a time.
Responsibilities
- Build long-term relationships
- Sales and facilitating transactions
- Lead activities to keep customers coming back
- Supervise cost controls
- Customer Satisfaction Index evaluating and understanding processes - driving the results
- Drive company culture and vision
- Build healthy relationships with all departments
- Maintain performance standards
- Drive Efficient and Profitable Sales
- Retain Shop Productivity
- Retain Customer satisfaction
Requirements
- Previous Sales Experience - Automotive Sales a Plus!
- Customer Service / Hospitality / Retail experience building long-term relationships
- Self-starter, friendly, and ready to work
- Positive attitude & eagerness to learn and grow (internal development)
- Strong leader that understands the importance of strong relationships with their customers as well as co-workers
- Solid computer skills, including typing
- Highly organized
- Ability to manage stress and multitask very well
- Excellent communication and interpersonal skills, both with customers and other members of your team
- Enjoy helping people and ensuring customer satisfaction
- Valid driver’s license
Benefits
- M-F only, NO WEEKENDS!
- Competitive Pay
- Comfortable, Heat & Air-Conditioned Controlled Shop
- Work alongside some of the top auto repair professionals in Missouri
- Work for a Locally Owned & Operated Company
- Paid Holidays and Vacation Days
- Health Benefits: Employer Assisted Health Costs
- Dental & Vision Insurance
- Free Life Insurance
- 401-K with Company Match
- Paid Training & Career Development
- Financial Education
- Paid Uniforms
Pay
Range, $40,000 base + commission | $100K + earning potential
Schedule
M-F only, NO WEEKENDS!
Qualifications
People with a criminal record are encouraged to apply
Skills
None specifically listed, but strong leadership, customer service, and sales skills are required.
Benefits
- Paid Holidays and Vacation Days
- Health Benefits: Employer Assisted Health Costs
- Dental & Vision Insurance
- Free Life Insurance
- 401-K with Company Match
- Paid Training & Career Development
- Financial Education
- Paid Uniforms
Benefits
- Paid Holidays and Vacation Days
- Health Benefits: Employer Assisted Health Costs
- Dental & Vision Insurance
- Free Life Insurance
- 401-K with Company Match
- Paid Training & Career Development
- Financial Education
- Paid Uniforms
Pay
Range, $40,000 base + commission | $100K + earning potential
Schedule
M-F only, NO WEEKENDS!
Qualifications
People with a criminal record are encouraged to apply
Skills
None specifically listed, but strong leadership, customer service, and sales skills are required.
Equal Employment Opportunity Statement
All-Star Automotive Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.