Automotive Sales Consultant - Village Cadillac Toyota

Responsibilities

• Determines the guest’s needs by conducting a needs assessment
• Thoroughly presents inventory while having the requisite knowledge to conduct a thorough explanation of the selected vehicle and overcome objections
• Initiates the steps for an appraisal of a trade-in vehicle
• Presents selected vehicle for a demonstration drive and feature/benefit presentation, and answers the guest’s questions and addresses any concerns about the vehicle
• Introduces all guests who have made the decision to purchase a vehicle to the Dimmitt Service Department
• Engages the guest in the delivery of the vehicle, ensuring that the guest is familiar with all operations and features of the vehicle
• Establishes self as the point of contact for any future product questions or needs
• Regularly tracks changing vehicle market conditions, values, activities, and incentives
• Keeps abreast of incoming inventory, features, accessories, and technological changes and how they may benefit guests
• Participates in special events such as auto shows and other opportunities to represent the Dimmitt brand
• Regularly attends and actively participates in new vehicle meetings as required
• Commits to obtaining team and personal objectives
• Utilizes the CRM and maintains a documented plan to accomplish daily, monthly, and annual objectives including recording all guest visits

Qualifications

• A high school degree or equivalent required
• 2-4 years of automotive sales experience with proven success meeting goals and objectives
• Demonstrated strong work history and professional background, showing reliability and commitment
• Ability to build relationships with guests, associates, and all levels of leadership
• Passionate and energetic team member who is innovative, proactive, and focused on quality and serving
• Positive, enthusiastic, and professional image
• Ability to communicate effectively both in writing and in person including active listening