Automotive Parts Counterperson

What We’re Looking For

M&L Chrysler Dodge Jeep Ram is seeking a Parts Counter person to support our team and deliver exceptional customer experiences. The ideal candidate will thrive in a dynamic and professional setting.

About Us

At M&L Chrysler Dodge Jeep Ram, we aim to become a lifelong customer for every individual we serve. Our commitment to excellence and customer satisfaction drives us to continuously improve our service and value offerings. We believe that happy employees lead to happy customers and foster a culture where growth and innovation are encouraged.

What We Offer

• 401(k)
• Paid Holidays
• Paid Vacation
• Health, Dental, and Vision insurance at group rates
• Basic Life Insurance
• Accident and Critical Illness insurance
• Growth opportunities
• Competitive pay plans

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customers on parts status
• Communicate with staff and customers in a friendly and professional manner
• Read and understand the parts catalog when looking up parts
• Answer phone calls, providing price quotes and other information
• Review estimates to ensure correct parts and pricing align with the estimate
• Provide high-level service to internal and external customers
• Pull and fill orders from stock
• Maintain weekly bin checks for accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials needing immediate attention
• Locate out-of-stock parts from outside sources and submit emergency orders if necessary
• Ensure all internal requests for parts are billed on service repair orders
• Receive payment from retail customers or obtain credit authorization
• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• High School Diploma or equivalent
• Experience with auto parts sales (preferred)
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Benefits

• 401(k)
• Paid Holidays
• Paid Vacation
• Health, Dental, and Vision insurance at group rates
• Basic Life Insurance
• Accident and Critical Illness insurance
• Growth opportunities
• Competitive pay plans

Pay

Details on pay are not specified in this posting.

Schedule

Schedule details are not specified in this posting.