Automotive Lube And Oil Technician - Birch Run , Michigan, United States

About the Role

Join a growing business committed to family, employee advancement, environmental protection, and community involvement. As a Lube & Oil Technician, you will perform lube-related services for customers in a professional and efficient manner.

Responsibilities

• Devote yourself to ensuring customer satisfaction.
• Determine management, production, and quality requirements by asking questions and listening.
• Follow lawful directions from supervisors and adhere to work rules and procedures.
• Interact well with others and positively influence employee morale.
• Uphold the company’s non-disclosure and confidentiality policies.
• Perform lube, oil filter services, and vehicle inspections professionally.
• Provide excellent customer service for all customers, both external and internal.
• Maintain equipment in good working condition and keep the work area safe, clean, and organized.
• Receive service assignments from the service writer or service manager.
• Complete 'lube' work within the allotted time and set efficiency goals.
• Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
• Ensure proper paperwork is completed and filed after every job.
• Keep technical qualifications current by completing required training programs.
• Ensure the vehicle is cleaner when returned to the customer than when it was dropped off.
• Attend company meetings as required.
• Maintain a follow-up system for assigned projects.
• Establish personal performance goals consistent with company standards.
• Review and analyze daily, weekly, monthly, and yearly performance to improve time management.
• Understand business terminology and stay updated on product and service technology changes.
• Know and comply with federal, state, and local regulations governing the company’s business.
• Participate in performance management.

Requirements

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet the company’s production and quality standards.
• Willingness to work evenings, weekends, and holidays as required.

Physical Requirements

• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Occasionally required to walk, sit, and talk or hear.
• Must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

Benefits

• Competitive compensation.
• Employee referral program.
• Employee discounts on sales and service.
• Comprehensive benefits package including:
  • Medical, dental, and vision insurance.
  • Employer-paid life/AD&D insurance.
  • Employee Assistance Program (EAP).
  • Pet insurance.
• Voluntary benefits including:
  • Flexible Spending Account (FSA).
  • Life/AD&D, short-term and long-term disability insurance.
  • Critical illness and accident insurance.
  • Legal and identity theft protection.
• 401(k) with employer match.
• Holiday Savings Program with employer match.
• Paid time off.
• Holiday pay.

About the Company

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers, and 34 retail locations across Michigan. The group employs nearly 2,500 individuals and represents brands such as Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.

The company’s mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. Core values include accountability, responsibility, respect, communication, teamwork, and passion.