Automotive Call Center Rep / BDC

About the role

Answer inbound calls, texts, and internet inquiries with a friendly, professional approach.
Make outbound calls to potential customers—don’t worry, we’ll provide the leads!
Follow up with customers who have shown interest in a vehicle but haven’t taken the plunge yet.
Aid the sales team by setting appointments and keeping our CRM in tip-top shape.
Be a key part of our customer experience, making sure everyone who contacts us feels heard and valued.

Responsibilities

• Answer inbound calls, texts, and internet inquiries with a friendly, professional approach
• Make outbound calls to potential customers—don’t worry, we’ll provide the leads!
• Follow up with customers who have shown interest in a vehicle but haven’t taken the plunge yet
• Aid the sales team by setting appointments and keeping our CRM in tip-top shape
• Be a key part of our customer experience, making sure everyone who contacts us feels heard and valued

Requirements

• Strong communication skills—you can keep a convo flowing effortlessly
• A friendly, confident voice that makes people want to keep talking
• Ability to multitask in a fast-paced environment (calls, emails, chats—you got this!)
• Previous experience in a call center, sales, or customer service is a plus but not required
• Comfortable making outbound calls—we’ll train you on everything else

Qualifications

• Someone with strong communication skills—you can keep a convo flowing effortlessly
• A friendly, confident voice that makes people want to keep talking
• Ability to multitask in a fast-paced environment (calls, emails, chats—you got this!)
• Previous experience in a call center, sales, or customer service is a plus but not required
• Comfortable making outbound calls—we’ll train you on everything else

Skills

• Strong communication skills
• Friendly, confident voice
• Ability to multitask in a fast-paced environment
• Previous experience in a call center, sales, or customer service
• Comfortable making outbound calls

Benefits

• Hourly Pay + Performance Bonuses (your effort = your earnings!)
• Full-time schedule with benefits
• Paid Training & Ongoing Support—we set you up for success
• Growth Opportunities—our top performers move up fast!
• Employee Discounts on Vehicles & Services

Pay

Hourly Pay + Performance Bonuses (your effort = your earnings!)

Schedule

Full-time schedule