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Jobs · Customer Service · Arkansas

Automotive Call Center Rep

McLarty Daniel · Springdale, AR · 6 mo ago
Customer ServiceFull-time

About the role

Answer inbound calls, texts, and internet inquiries with a friendly, professional approach. Make outbound calls to potential customers—don’t worry, we’ll provide the leads! Follow up with customers who have shown interest in a vehicle but haven’t taken the plunge yet. Assist the sales team by setting appointments and keeping our CRM (customer management system) in tip-top shape. Be a key part of our customer experience, making sure everyone who contacts us feels heard and valued.

Responsibilities

  • Answer inbound calls, texts, and internet inquiries with a friendly, professional approach
  • Make outbound calls to potential customers—don’t worry, we’ll provide the leads!
  • Follow up with customers who have shown interest in a vehicle but haven’t taken the plunge yet
  • Aid the sales team by setting appointments and keeping our CRM in tip-top shape
  • Be a key part of our customer experience, making sure everyone who contacts us feels heard and valued

Requirements

  • Strong communication skills—can keep a convo flowing effortlessly
  • A friendly, confident voice that makes people want to keep talking
  • Ability to multitask in a fast-paced environment (calls, emails, chats—you got this!)
  • Previous experience in a call center, sales, or customer service is a plus but not required
  • Comfortable making outbound calls—we’ll train you on everything else

Qualifications

  • Hourly Pay + Performance Bonuses (your effort = your earnings!)
  • Full-time schedule with benefits
  • Paid Training & Ongoing Support—we set you up for success
  • Growth Opportunities—our top performers move up fast!
  • Employee Discounts on Vehicles & Services

Benefits

  • Hourly Pay + Performance Bonuses (your effort = your earnings!)
  • Full-time schedule with benefits
  • Paid Training & Ongoing Support—we set you up for success
  • Growth Opportunities—our top performers move up fast!
  • Employee Discounts on Vehicles & Services

Schedule

Full-time schedule with benefits

Pay

Hourly Pay + Performance Bonuses (your effort = your earnings!)

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