Automotive Business Development Agent

Responsibilities

• Take incoming phone calls and discern the callers’ automotive needs and goals.
• Answer incoming calls, emails, and live chats with the goal of establishing an appointment with our product specialists.
• Utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction.
• Remain in contact with customer base to assure a good ownership experience and to expand the dealership customer base through repeat and referral business.
• Possess the ability to prospect for additional business opportunities.
• Satisfactorily complete all training programs and maintain required customer satisfaction indexes.

Qualifications

• Available to work flexible hours and weekends.
• Self-starter mentality and ambitious spirit preferred.
• Phenomenal communication skills with customers and team members.
• Professional, well-groomed personal appearance.

Benefits

• 401(K) Plan
• Medical Plan
• Dental Plan
• Vision Plan
• Paid Time Off
• Holiday Pay
• In House Training