Automotive BDC Administrator

About the role

Dealership L0280 Honolulu Ford is now hiring a highly motivated BDC Administrator.

Responsibilities

• Developing, processing, and managing lead follow-up
• Gathering accurate customer information to create a database for continual follow-up and retention, and tracking all customers across parts, service, and sales departments within the dealership
• Maintaining knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions
• Utilizing computer and phone skills within the Internet department to increase appointments, sales, and customer retention
• Scheduling solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers

Requirements

• Ability to present information in a clear and professional manner
• Ability to manage one's own time effectively
• Basic and phone computer skills
• Sales experience

Total Rewards

• The hourly range for this position is $17.00-$25.00 hourly with bonuses based on individual appointments shown/sold, manufacturer approvals, actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location.
• We offer a comprehensive benefits package including:
• Competitive pay
• Medical, Dental, and Vision Plans
• Paid holidays and PTO
• Short and Long-Term Disability
• Paid life insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

About Us

We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.