Auto Damage Trainee

About the role

GEICO is seeking motivated individuals with a passion for customer service and an interest in our Auto Damage Trainee program. This is a field role requiring travel within the Palo Alto, CA area.

Responsibilities

• Assist customers after accidents or major disasters
• Inspect and assess vehicle damage caused by all types of accidents
• Estimate vehicle repair costs and negotiate equitable settlements
• Work with body shops, rental partners, and parts providers
• Travel within assigned territory to body shops, salvage and tow yards, and at times customers' homes

Requirements

• Service-driven personality
• Ability to multitask and navigate through multiple business applications
• Strong computer proficiency, including familiarity with Microsoft Office Suite
• High School Diploma or equivalent required, Bachelor's degree preferred
• Active Insurance Adjusters license (preferred)

Qualifications

• Critical thinking and decision-making skills
• Experience with Key Performance Indicators (KPIs) and measurable goals

Skills

• Inspection and assessment of vehicle damage
• Estimation of vehicle repair costs
• Negotiation of equitable settlements
• Collaboration with body shops, rental partners, and parts providers

Benefits

• Comprehensive healthcare and wellness support
• 401(k) plan with a 6% pre-tax contribution, matching up to 6%
• Performance and recognition-based incentives
• Tuition assistance

Pay

Annual Salary: $32.05 - $50.36

Schedule

This is a field role requiring travel within the Palo Alto, CA area.