Austin 32 (Lake Austin Blvd) Dairy - Overnight Customer Service Rep - Full time

Responsibilities

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service.

• Stocking
  • Stocks and rotates items as needed
  • Assists with inventory control; loads, unloads, and moves product
  • Organizes, cleans, and prepares back area for the night crew and incoming trucks
  • Organizes merchandise on pallets to make the department presentable to the public
  • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
  • Maintains standards in shrink, safety, inventory control, and sanitation
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • Builds, stocks, maintains, and takes down store displays
  • Performs the duties of Customer Service Assistant as needed
• Customer Service
  • Provides superior customer service
  • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
• Sales
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
• Food Safety / Sanitation
  • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • Properly handles and maintains the operation of all equipment