Austin 32 (Lake Austin Blvd) CFT - Cross Functional Rep - Full time
H-E-B · Austin, TX · 1 wk ago
On-siteOTHRFull-time
Responsibilities
Job Summary: As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.
- Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
- Uses suggestive selling techniques to meet customer needs and build department sales
- May make regular product announcements to inform customers
- Works a flexible schedule to accommodate shifts of different departments
- Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
- Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
- Builds, stocks, and maintains displays and fixtures
- Assists with inventory control; loads, unloads, and moves product
- Slices, packages, labels, rotates, merchandises, culls, and prices product
- Gains knowledge of multiple departments; applies understanding of processes / policies
- Complies with Store and department SOPs, policies, and applicable laws
- For the Service cross functional team, works as a Checker when not performing Cross Functional duties
- Ensures compliance with departmental / Store SOPs for food