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Jobs · OTHR · Texas

Austin 03 (41st/Red River) CFT - Cross Functional Rep - Part Time

H-E-B · Austin, TX · 2 days ago
On-siteOTHRPart-time

About the role

As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.

Responsibilities

Customer Service / Sales / Stocking

  • Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • May make regular product announcements to inform customers
  • Works a flexible schedule to accommodate shifts of different departments
  • Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
  • Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
  • Builds, stocks, and maintains displays and fixtures
  • Assists with inventory control; loads, unloads, and moves product
  • Slices, packages, labels, rotates, merchandises, culls, and prices product
  • Gains knowledge of multiple departments; applies understanding of processes / policies
  • Complies with Store and department SOPs, policies, and applicable laws
  • For the Service cross functional team, works as a Checker when not performing Cross Functional duties

Food Safety / Sanitation

  • Ensures compliance with departmental / Store SOPs for food safety and sanitation
  • Properly operates and maintains all equipment
  • Cleans / sanitizes sales floor, display cases, prep areas, and equipment

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

Age Requirement

18+

Work Experience

6+ months of experience in H-E-B Store operations

Required Knowledge, Skills & Abilities

  • Knowledge of computer systems (Symbol, ACR, label machine)
  • Customer service and interpersonal skills
  • Verbal / written communication and reading skills
  • Ability to adapt to performing a wide range of duties across multiple departments
  • Ability to work autonomously

Education

HS Diploma or GED or equivalent

Licenses & Certifications

Completion of Company Orientation and Safety Training

Physical Demands & Working Conditions

Function in a fast-paced, retail environment, requiring detailed and precise tasks. Work with Customers, staying attentive to their needs. Work flexible schedules to accommodate differing department shifts.

Physical demands vary by department:

  • Bakery: Constantly reach at waist, grasp; Frequently stand, walk, reach at shoulder, bend; Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder abduction; Occasionally exposed to wet, cold, hot conditions, loud noise. Demonstrate ability to lift 50 lbs, manage in excess of 70 lbs.
  • Dairy / Frozen / Grocery / Market: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements; Occasionally exposed to wet, cold conditions, loud noise. Dairy: lift 40 lbs, manage in excess of 85 lbs. Frozen: lift 60 lbs, manage in excess of 75 lbs. Grocery: lift 50 lbs, manage in excess of 80 lbs. Market: lift 40 lbs, manage in excess of 40 lbs.
  • Deli: Constantly reach at waist, grasp; Frequently stand, walk, stoop; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements; Occasionally exposed to wet, cold, hot conditions, loud noise. Demonstrate ability to lift 55 lbs, manage in excess of 65 lbs.
  • Cosmetics / Drugstore / General Merchandise: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements; Occasionally exposed to wet conditions, loud noise, ambient temperatures. Cosmetics: lift

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