Austin 06 (Parmer/MoPac) eStores - Lead - Curbside - Full time
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
2. Use - for any list of duties/requirements/benefits, and
for prose
3. Do NOT repeat the job title as a heading (the page already shows it)
4. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it
5. Preserve ALL substantive information; do NOT invent or summarize away detail
6. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions
7. Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text
8. Never create Pay/Schedule/Benefits sections unless the posting actually states them
9. Prefer a few substantive sections over many thin ones
10. Output ONLY the HTML fragment — no /, no markdown code fences
Looking at the provided text, I can see it's a job posting for a "Lead in Curbside" position. The text includes:
- Job Summary
- Key Responsibilities & Essential Functions (with subsections: Store Lead Operations / Training, Customer Service, Sanitation / Stocking / Food Safety)
- Qualifications & Key Requirements (with subsections: Age Requirement, Work Experience, Knowledge/Skills/Abilities, Education, Licenses/Certifications, Physical Demands & Working Conditions)
I need to structure this into appropriate sections. The user mentioned using
for section headings like "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". But I should only include sections that have real content.
From the text, I can create:
- About the role (for Job Summary)
- Responsibilities (for Key Responsibilities & Essential Functions)
- Qualifications (for Qualifications & Key Requirements)
- Skills (for Knowledge/Skills/Abilities)
- Physical Demands (for Physical Demands & Working Conditions)
The text doesn't have explicit Benefits, Pay, or Schedule sections, so I shouldn't create those.
I need to preserve all substantive information. The text has a lot of bullet points and details. I'll use - for lists and
for prose.
Let me structure the HTML:
1.
About the role
with the Job Summary as a paragraph
2. Responsibilities
with subsections for Store Lead Operations / Training, Customer Service, Sanitation / Stocking / Food Safety - each as ? Wait, the user said use for section headings. But they didn't mention subsections. I think I should use for main sections and maybe for subsections? The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other heading levels, but to be safe, I'll use for main sections and perhaps or for subsections within lists. Actually, looking at the example headings, they are top-level sections. The responsibilities have three categories. I could make them separate sections? But that might be too many. Better to keep Responsibilities as one and then use with grouped items, maybe using for the category names within list items or separate for each category.
I think the best is to have:
- About the role
- Responsibilities
with three sub-lists, each preceded by a Category
or just include the category as a list item header? But list items should be individual duties. I'll create separate unordered lists for each category, with a heading-like paragraph before each.
But the instruction says "use - for any list of duties/requirements/benefits, and
for prose." So I can use
for the category titles and then
for the duties.
Similarly for Qualifications.
Also, there's a note at the end: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." This is boilerplate but it's part of the responsibilities section. I'll include it as a paragraph.
Also, "Last revised: 2/1/2024" is metadata, I can put in a at the end or drop it. The instruction says "fold minor metadata into a short
or drop it." I'll include it as a small paragraph.
Now, let's write the HTML.
I'll start with About the role:
About the role
As a Lead in Curbside, you’ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You’ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service.
Then Responsibilities:
Responsibilities
Then for each category:
Store Lead Operations / Training
- May serve as backup to department manager and typically works opposite shift to manager
- Coordinates Department activities in the absence of the Manager
- Reviews / maintains retail control paperwork for eCommerce
- Provides feedback on current process and procedures for future needs of the business
- Communicates with Manager or Store Leadership on any issues or concerns as they arise
- Supervises, coaches, develops, and trains eCommerce team; supervises Partners in absence of Dept Manager
- In absence of Manager, discusses / helps resolve opportunities with other Dept Managers, Delivery Providers, and offsite fulfillment leaders
- Builds relationships; fosters teamwork
- Provides on-the-spot feedback, guidance, and praise to Partners performing assigned tasks
- Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion
- Minimizes shrink through careful handling of product
- Achieves / monitors productivity standards
- Ensures eStore Dept is ready to receive deliveries from offsite fulfillment centers, if applicable
- Uses a digital tool to select items necessary to complete order, pack and put away customer orders in staging area, retrieve orders for Customers, review customer orders, and communicate changes and adjust orders
- Performs Curbie and Personal Shopper duties as needed
Customer Service
- Provides excellent customer service by phone when reviewing orders with Customers; suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed
- Packages / transports / loads groceries and merchandise from the Store to the Customer’s vehicle
- Ensures Customer orders are ready on time and meet their expectations
- Addresses Customer concerns; contacts Customers needing additional support
- Models superior customer service for other Partners
Sanitation / Stocking / Food Safety
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains / stocks bag areas
- Organizes / cleans / and prepares prep areas, wareroom, and sales floor for incoming trucks
- Loads / unloads / moves heavy, bulky products to support eCommerce order selection
- Maintains standards for safety and sanitation
- Ensures Cold Chain standards are being upkept
- Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Now Qualifications:
Qualifications
Age Requirement
- 18+
Work Experience
- 1+ years of related experience
- 1+ years of experience as an In-Store Shopper, or similar experience (preferred)
Knowledge/Skills/Abilities
- Expert customer service skills
- Strong communication & listening skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to prioritize and handle cross-functional tasks
- Ability to work a flexible schedule
- Ability to use material-handling equipment and maintain license
Education
- Education from a college or technical school, or high school diploma (or GED)
Licenses/Certifications
- None specified
Wait, the text says "Licenses/Certifications:" but then nothing listed. It just goes to Physical Demands. Should I include an empty list? The instruction says never emit a heading followed by filler/placeholder text. But this is a subsection under Qualifications. I could omit the Licenses/Certifications if there's none. But the posting includes the heading "Licenses/Certifications:" with no content. I think I should include it but note "None specified" or just omit. Since the instruction says "include a section ONLY when the posting has real, specific content for it", and this subsection has no content, I should omit it. However, it's part of the Qualifications section. I'll include it as a list with "None specified" to be accurate, but that might be considered filler. Better to omit the subsection entirely. I'll skip Licenses/Certifications.
Now Physical Demands & Working Conditions:
Physical Demands & Working Conditions
- Perform in a fast-paced work environment which requires detailed work and precision
- Work with Customers and stay attentive to their needs
- Work a flexible schedule, based on business needs
- Constantly walk, reach at waist, grasp
- Frequently reach at knees, push / pull with arms
- Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kne
for prose 3. Do NOT repeat the job title as a heading (the page already shows it) 4. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it 5. Preserve ALL substantive information; do NOT invent or summarize away detail 6. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions 7. Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text 8. Never create Pay/Schedule/Benefits sections unless the posting actually states them 9. Prefer a few substantive sections over many thin ones 10. Output ONLY the HTML fragment — no /, no markdown code fences Looking at the provided text, I can see it's a job posting for a "Lead in Curbside" position. The text includes: - Job Summary - Key Responsibilities & Essential Functions (with subsections: Store Lead Operations / Training, Customer Service, Sanitation / Stocking / Food Safety) - Qualifications & Key Requirements (with subsections: Age Requirement, Work Experience, Knowledge/Skills/Abilities, Education, Licenses/Certifications, Physical Demands & Working Conditions) I need to structure this into appropriate sections. The user mentioned using
for section headings like "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". But I should only include sections that have real content.
From the text, I can create:
- About the role (for Job Summary)
- Responsibilities (for Key Responsibilities & Essential Functions)
- Qualifications (for Qualifications & Key Requirements)
- Skills (for Knowledge/Skills/Abilities)
- Physical Demands (for Physical Demands & Working Conditions)
The text doesn't have explicit Benefits, Pay, or Schedule sections, so I shouldn't create those.
I need to preserve all substantive information. The text has a lot of bullet points and details. I'll use - for lists and
for prose.
Let me structure the HTML:
1.
About the role
with the Job Summary as a paragraph
2. Responsibilities
with subsections for Store Lead Operations / Training, Customer Service, Sanitation / Stocking / Food Safety - each as ? Wait, the user said use for section headings. But they didn't mention subsections. I think I should use for main sections and maybe for subsections? The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other heading levels, but to be safe, I'll use for main sections and perhaps or for subsections within lists. Actually, looking at the example headings, they are top-level sections. The responsibilities have three categories. I could make them separate sections? But that might be too many. Better to keep Responsibilities as one and then use with grouped items, maybe using for the category names within list items or separate for each category.
I think the best is to have:
- About the role
- Responsibilities
with three sub-lists, each preceded by a Category
or just include the category as a list item header? But list items should be individual duties. I'll create separate unordered lists for each category, with a heading-like paragraph before each.
But the instruction says "use - for any list of duties/requirements/benefits, and
for prose." So I can use
for the category titles and then
for the duties.
Similarly for Qualifications.
Also, there's a note at the end: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." This is boilerplate but it's part of the responsibilities section. I'll include it as a paragraph.
Also, "Last revised: 2/1/2024" is metadata, I can put in a at the end or drop it. The instruction says "fold minor metadata into a short
or drop it." I'll include it as a small paragraph.
Now, let's write the HTML.
I'll start with About the role:
About the role
As a Lead in Curbside, you’ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You’ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service.
Then Responsibilities:
Responsibilities
Then for each category:
Store Lead Operations / Training
- May serve as backup to department manager and typically works opposite shift to manager
- Coordinates Department activities in the absence of the Manager
- Reviews / maintains retail control paperwork for eCommerce
- Provides feedback on current process and procedures for future needs of the business
- Communicates with Manager or Store Leadership on any issues or concerns as they arise
- Supervises, coaches, develops, and trains eCommerce team; supervises Partners in absence of Dept Manager
- In absence of Manager, discusses / helps resolve opportunities with other Dept Managers, Delivery Providers, and offsite fulfillment leaders
- Builds relationships; fosters teamwork
- Provides on-the-spot feedback, guidance, and praise to Partners performing assigned tasks
- Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion
- Minimizes shrink through careful handling of product
- Achieves / monitors productivity standards
- Ensures eStore Dept is ready to receive deliveries from offsite fulfillment centers, if applicable
- Uses a digital tool to select items necessary to complete order, pack and put away customer orders in staging area, retrieve orders for Customers, review customer orders, and communicate changes and adjust orders
- Performs Curbie and Personal Shopper duties as needed
Customer Service
- Provides excellent customer service by phone when reviewing orders with Customers; suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed
- Packages / transports / loads groceries and merchandise from the Store to the Customer’s vehicle
- Ensures Customer orders are ready on time and meet their expectations
- Addresses Customer concerns; contacts Customers needing additional support
- Models superior customer service for other Partners
Sanitation / Stocking / Food Safety
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains / stocks bag areas
- Organizes / cleans / and prepares prep areas, wareroom, and sales floor for incoming trucks
- Loads / unloads / moves heavy, bulky products to support eCommerce order selection
- Maintains standards for safety and sanitation
- Ensures Cold Chain standards are being upkept
- Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Now Qualifications:
Qualifications
Age Requirement
- 18+
Work Experience
- 1+ years of related experience
- 1+ years of experience as an In-Store Shopper, or similar experience (preferred)
Knowledge/Skills/Abilities
- Expert customer service skills
- Strong communication & listening skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to prioritize and handle cross-functional tasks
- Ability to work a flexible schedule
- Ability to use material-handling equipment and maintain license
Education
- Education from a college or technical school, or high school diploma (or GED)
Licenses/Certifications
- None specified
Wait, the text says "Licenses/Certifications:" but then nothing listed. It just goes to Physical Demands. Should I include an empty list? The instruction says never emit a heading followed by filler/placeholder text. But this is a subsection under Qualifications. I could omit the Licenses/Certifications if there's none. But the posting includes the heading "Licenses/Certifications:" with no content. I think I should include it but note "None specified" or just omit. Since the instruction says "include a section ONLY when the posting has real, specific content for it", and this subsection has no content, I should omit it. However, it's part of the Qualifications section. I'll include it as a list with "None specified" to be accurate, but that might be considered filler. Better to omit the subsection entirely. I'll skip Licenses/Certifications.
Now Physical Demands & Working Conditions:
Physical Demands & Working Conditions
- Perform in a fast-paced work environment which requires detailed work and precision
- Work with Customers and stay attentive to their needs
- Work a flexible schedule, based on business needs
- Constantly walk, reach at waist, grasp
- Frequently reach at knees, push / pull with arms
- Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kne
for prose. Let me structure the HTML: 1.
About the role
with the Job Summary as a paragraph 2.Responsibilities
with subsections for Store Lead Operations / Training, Customer Service, Sanitation / Stocking / Food Safety - each as? Wait, the user said use for section headings. But they didn't mention subsections. I think I should use for main sections and maybe for subsections? The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other heading levels, but to be safe, I'll use for main sections and perhaps or for subsections within lists. Actually, looking at the example headings, they are top-level sections. The responsibilities have three categories. I could make them separate sections? But that might be too many. Better to keep Responsibilities as one and then use with grouped items, maybe using for the category names within list items or separate for each category.
I think the best is to have:
- About the role
- Responsibilities
with three sub-lists, each preceded by a Category
or just include the category as a list item header? But list items should be individual duties. I'll create separate unordered lists for each category, with a heading-like paragraph before each.
But the instruction says "use - for any list of duties/requirements/benefits, and
for prose." So I can use
for the category titles and then
for the duties.
Similarly for Qualifications.
Also, there's a note at the end: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." This is boilerplate but it's part of the responsibilities section. I'll include it as a paragraph.
Also, "Last revised: 2/1/2024" is metadata, I can put in a at the end or drop it. The instruction says "fold minor metadata into a short
or drop it." I'll include it as a small paragraph.
Now, let's write the HTML.
I'll start with About the role:
About the role
As a Lead in Curbside, you’ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You’ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service.
Then Responsibilities:
Responsibilities
Then for each category:
Store Lead Operations / Training
- May serve as backup to department manager and typically works opposite shift to manager
- Coordinates Department activities in the absence of the Manager
- Reviews / maintains retail control paperwork for eCommerce
- Provides feedback on current process and procedures for future needs of the business
- Communicates with Manager or Store Leadership on any issues or concerns as they arise
- Supervises, coaches, develops, and trains eCommerce team; supervises Partners in absence of Dept Manager
- In absence of Manager, discusses / helps resolve opportunities with other Dept Managers, Delivery Providers, and offsite fulfillment leaders
- Builds relationships; fosters teamwork
- Provides on-the-spot feedback, guidance, and praise to Partners performing assigned tasks
- Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion
- Minimizes shrink through careful handling of product
- Achieves / monitors productivity standards
- Ensures eStore Dept is ready to receive deliveries from offsite fulfillment centers, if applicable
- Uses a digital tool to select items necessary to complete order, pack and put away customer orders in staging area, retrieve orders for Customers, review customer orders, and communicate changes and adjust orders
- Performs Curbie and Personal Shopper duties as needed
Customer Service
- Provides excellent customer service by phone when reviewing orders with Customers; suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed
- Packages / transports / loads groceries and merchandise from the Store to the Customer’s vehicle
- Ensures Customer orders are ready on time and meet their expectations
- Addresses Customer concerns; contacts Customers needing additional support
- Models superior customer service for other Partners
Sanitation / Stocking / Food Safety
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains / stocks bag areas
- Organizes / cleans / and prepares prep areas, wareroom, and sales floor for incoming trucks
- Loads / unloads / moves heavy, bulky products to support eCommerce order selection
- Maintains standards for safety and sanitation
- Ensures Cold Chain standards are being upkept
- Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Now Qualifications:
Qualifications
Age Requirement
- 18+
Work Experience
- 1+ years of related experience
- 1+ years of experience as an In-Store Shopper, or similar experience (preferred)
Knowledge/Skills/Abilities
- Expert customer service skills
- Strong communication & listening skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to prioritize and handle cross-functional tasks
- Ability to work a flexible schedule
- Ability to use material-handling equipment and maintain license
Education
- Education from a college or technical school, or high school diploma (or GED)
Licenses/Certifications
- None specified
Wait, the text says "Licenses/Certifications:" but then nothing listed. It just goes to Physical Demands. Should I include an empty list? The instruction says never emit a heading followed by filler/placeholder text. But this is a subsection under Qualifications. I could omit the Licenses/Certifications if there's none. But the posting includes the heading "Licenses/Certifications:" with no content. I think I should include it but note "None specified" or just omit. Since the instruction says "include a section ONLY when the posting has real, specific content for it", and this subsection has no content, I should omit it. However, it's part of the Qualifications section. I'll include it as a list with "None specified" to be accurate, but that might be considered filler. Better to omit the subsection entirely. I'll skip Licenses/Certifications.
Now Physical Demands & Working Conditions:
Physical Demands & Working Conditions
- Perform in a fast-paced work environment which requires detailed work and precision
- Work with Customers and stay attentive to their needs
- Work a flexible schedule, based on business needs
- Constantly walk, reach at waist, grasp
- Frequently reach at knees, push / pull with arms
- Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kne
for main sections and maybe for subsections? The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other heading levels, but to be safe, I'll use for main sections and perhaps or for subsections within lists. Actually, looking at the example headings, they are top-level sections. The responsibilities have three categories. I could make them separate sections? But that might be too many. Better to keep Responsibilities as one and then use with grouped items, maybe using for the category names within list items or separate for each category.
I think the best is to have:
- About the role
- Responsibilities
with three sub-lists, each preceded by a Category
or just include the category as a list item header? But list items should be individual duties. I'll create separate unordered lists for each category, with a heading-like paragraph before each.
But the instruction says "use - for any list of duties/requirements/benefits, and
for prose." So I can use
for the category titles and then
for the duties.
Similarly for Qualifications.
Also, there's a note at the end: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." This is boilerplate but it's part of the responsibilities section. I'll include it as a paragraph.
Also, "Last revised: 2/1/2024" is metadata, I can put in a at the end or drop it. The instruction says "fold minor metadata into a short
or drop it." I'll include it as a small paragraph.
Now, let's write the HTML.
I'll start with About the role:
About the role
As a Lead in Curbside, you’ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You’ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service.
Then Responsibilities:
Responsibilities
Then for each category:
Store Lead Operations / Training
- May serve as backup to department manager and typically works opposite shift to manager
- Coordinates Department activities in the absence of the Manager
- Reviews / maintains retail control paperwork for eCommerce
- Provides feedback on current process and procedures for future needs of the business
- Communicates with Manager or Store Leadership on any issues or concerns as they arise
- Supervises, coaches, develops, and trains eCommerce team; supervises Partners in absence of Dept Manager
- In absence of Manager, discusses / helps resolve opportunities with other Dept Managers, Delivery Providers, and offsite fulfillment leaders
- Builds relationships; fosters teamwork
- Provides on-the-spot feedback, guidance, and praise to Partners performing assigned tasks
- Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion
- Minimizes shrink through careful handling of product
- Achieves / monitors productivity standards
- Ensures eStore Dept is ready to receive deliveries from offsite fulfillment centers, if applicable
- Uses a digital tool to select items necessary to complete order, pack and put away customer orders in staging area, retrieve orders for Customers, review customer orders, and communicate changes and adjust orders
- Performs Curbie and Personal Shopper duties as needed
Customer Service
- Provides excellent customer service by phone when reviewing orders with Customers; suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed
- Packages / transports / loads groceries and merchandise from the Store to the Customer’s vehicle
- Ensures Customer orders are ready on time and meet their expectations
- Addresses Customer concerns; contacts Customers needing additional support
- Models superior customer service for other Partners
Sanitation / Stocking / Food Safety
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains / stocks bag areas
- Organizes / cleans / and prepares prep areas, wareroom, and sales floor for incoming trucks
- Loads / unloads / moves heavy, bulky products to support eCommerce order selection
- Maintains standards for safety and sanitation
- Ensures Cold Chain standards are being upkept
- Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Now Qualifications:
Qualifications
Age Requirement
- 18+
Work Experience
- 1+ years of related experience
- 1+ years of experience as an In-Store Shopper, or similar experience (preferred)
Knowledge/Skills/Abilities
- Expert customer service skills
- Strong communication & listening skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to prioritize and handle cross-functional tasks
- Ability to work a flexible schedule
- Ability to use material-handling equipment and maintain license
Education
- Education from a college or technical school, or high school diploma (or GED)
Licenses/Certifications
- None specified
Wait, the text says "Licenses/Certifications:" but then nothing listed. It just goes to Physical Demands. Should I include an empty list? The instruction says never emit a heading followed by filler/placeholder text. But this is a subsection under Qualifications. I could omit the Licenses/Certifications if there's none. But the posting includes the heading "Licenses/Certifications:" with no content. I think I should include it but note "None specified" or just omit. Since the instruction says "include a section ONLY when the posting has real, specific content for it", and this subsection has no content, I should omit it. However, it's part of the Qualifications section. I'll include it as a list with "None specified" to be accurate, but that might be considered filler. Better to omit the subsection entirely. I'll skip Licenses/Certifications.
Now Physical Demands & Working Conditions:
Physical Demands & Working Conditions
- Perform in a fast-paced work environment which requires detailed work and precision
- Work with Customers and stay attentive to their needs
- Work a flexible schedule, based on business needs
- Constantly walk, reach at waist, grasp
- Frequently reach at knees, push / pull with arms
- Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kne
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other heading levels, but to be safe, I'll use for main sections and perhaps or for subsections within lists. Actually, looking at the example headings, they are top-level sections. The responsibilities have three categories. I could make them separate sections? But that might be too many. Better to keep Responsibilities as one and then use with grouped items, maybe using for the category names within list items or separate for each category.
I think the best is to have:
- About the role
- Responsibilities
with three sub-lists, each preceded by a Category
or just include the category as a list item header? But list items should be individual duties. I'll create separate unordered lists for each category, with a heading-like paragraph before each.
But the instruction says "use - for any list of duties/requirements/benefits, and
for prose." So I can use
for the category titles and then
for the duties.
Similarly for Qualifications.
Also, there's a note at the end: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." This is boilerplate but it's part of the responsibilities section. I'll include it as a paragraph.
Also, "Last revised: 2/1/2024" is metadata, I can put in a at the end or drop it. The instruction says "fold minor metadata into a short
or drop it." I'll include it as a small paragraph.
Now, let's write the HTML.
I'll start with About the role:
About the role
As a Lead in Curbside, you’ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You’ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service.
Then Responsibilities:
Responsibilities
Then for each category:
Store Lead Operations / Training
- May serve as backup to department manager and typically works opposite shift to manager
- Coordinates Department activities in the absence of the Manager
- Reviews / maintains retail control paperwork for eCommerce
- Provides feedback on current process and procedures for future needs of the business
- Communicates with Manager or Store Leadership on any issues or concerns as they arise
- Supervises, coaches, develops, and trains eCommerce team; supervises Partners in absence of Dept Manager
- In absence of Manager, discusses / helps resolve opportunities with other Dept Managers, Delivery Providers, and offsite fulfillment leaders
- Builds relationships; fosters teamwork
- Provides on-the-spot feedback, guidance, and praise to Partners performing assigned tasks
- Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion
- Minimizes shrink through careful handling of product
- Achieves / monitors productivity standards
- Ensures eStore Dept is ready to receive deliveries from offsite fulfillment centers, if applicable
- Uses a digital tool to select items necessary to complete order, pack and put away customer orders in staging area, retrieve orders for Customers, review customer orders, and communicate changes and adjust orders
- Performs Curbie and Personal Shopper duties as needed
Customer Service
- Provides excellent customer service by phone when reviewing orders with Customers; suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed
- Packages / transports / loads groceries and merchandise from the Store to the Customer’s vehicle
- Ensures Customer orders are ready on time and meet their expectations
- Addresses Customer concerns; contacts Customers needing additional support
- Models superior customer service for other Partners
Sanitation / Stocking / Food Safety
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains / stocks bag areas
- Organizes / cleans / and prepares prep areas, wareroom, and sales floor for incoming trucks
- Loads / unloads / moves heavy, bulky products to support eCommerce order selection
- Maintains standards for safety and sanitation
- Ensures Cold Chain standards are being upkept
- Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Now Qualifications:
Qualifications
Age Requirement
- 18+
Work Experience
- 1+ years of related experience
- 1+ years of experience as an In-Store Shopper, or similar experience (preferred)
Knowledge/Skills/Abilities
- Expert customer service skills
- Strong communication & listening skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to prioritize and handle cross-functional tasks
- Ability to work a flexible schedule
- Ability to use material-handling equipment and maintain license
Education
- Education from a college or technical school, or high school diploma (or GED)
Licenses/Certifications
- None specified
Wait, the text says "Licenses/Certifications:" but then nothing listed. It just goes to Physical Demands. Should I include an empty list? The instruction says never emit a heading followed by filler/placeholder text. But this is a subsection under Qualifications. I could omit the Licenses/Certifications if there's none. But the posting includes the heading "Licenses/Certifications:" with no content. I think I should include it but note "None specified" or just omit. Since the instruction says "include a section ONLY when the posting has real, specific content for it", and this subsection has no content, I should omit it. However, it's part of the Qualifications section. I'll include it as a list with "None specified" to be accurate, but that might be considered filler. Better to omit the subsection entirely. I'll skip Licenses/Certifications.
Now Physical Demands & Working Conditions:
Physical Demands & Working Conditions
- Perform in a fast-paced work environment which requires detailed work and precision
- Work with Customers and stay attentive to their needs
- Work a flexible schedule, based on business needs
- Constantly walk, reach at waist, grasp
- Frequently reach at knees, push / pull with arms
- Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kne
for subsections within lists. Actually, looking at the example headings, they are top-level sections. The responsibilities have three categories. I could make them separate Category for prose." So I can use for the category titles and then at the end or drop it. The instruction says "fold minor metadata into a short or drop it." I'll include it as a small paragraph.
Now, let's write the HTML.
I'll start with About the role:
As a Lead in Curbside, you’ll spend most of your time serving as a backup to the Manager in their absence, select product to fill eCommerce online orders and package them in accordance with Standard Operating Procedures (SOPs). You’ll ensure all perishable and non-perishable eCommerce merchandise areas are clean and free of debris and provide a well-stocked and maintained department while providing superior customer service. Store Lead Operations / Training Customer Service Sanitation / Stocking / Food Safety The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Age Requirement Work Experience Knowledge/Skills/Abilities Education Licenses/Certifications sections? But that might be too many. Better to keep Responsibilities as one
and then use
with grouped items, maybe using for the category names within list items or separate
for each category.
I think the best is to have:
-
About the role
- Responsibilities
with three sub-lists, each preceded by a for the duties.
Similarly for Qualifications.
Also, there's a note at the end: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." This is boilerplate but it's part of the responsibilities section. I'll include it as a paragraph.
Also, "Last revised: 2/1/2024" is metadata, I can put in a
About the role
Responsibilities
Then for each category:
Qualifications
Wait, the text says "Licenses/Certifications:" but then nothing listed. It just goes to Physical Demands. Should I include an empty list? The instruction says never emit a heading followed by filler/placeholder text. But this is a subsection under Qualifications. I could omit the Licenses/Certifications if there's none. But the posting includes the heading "Licenses/Certifications:" with no content. I think I should include it but note "None specified" or just omit. Since the instruction says "include a section ONLY when the posting has real, specific content for it", and this subsection has no content, I should omit it. However, it's part of the Qualifications section. I'll include it as a list with "None specified" to be accurate, but that might be considered filler. Better to omit the subsection entirely. I'll skip Licenses/Certifications.
Now Physical Demands & Working Conditions:
Physical Demands & Working Conditions