Auditor Night

Auditor Night

Hospitality Brand: EVEN Hotels Location: United States, Pennsylvania, Pittsburgh Hotel: VN - Pittsburgh Downtown (PITEV), 425 Forbes Avenue, 15219 Job number: 164984 Hiring Salary: USD 18.50 - 18.50 Hourly

About the role

Audit rooms, process payments, check guests in/out, manage wake-up calls, answer phones, run night audit property management systems, and perform other duties.

Responsibilities

• Process payments including room charges, debit and credit, cash and cheques in accordance with established procedures
• Check guests in, out and manage any wake-up call requests
• Answer phones and deal with overnight guest queries
• Run night audit property management systems or manual equivalents
• Perform other duties such as concierge services and special guest requests

Requirements

• Accounting and mathematics skills for accurate auditing and payment processing
• Cash handling experience for counting and securing bank and processing cash payments
• Computer literacy, including familiarity with PMS software
• Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
• Customer service experience
• Knowledge of hotel operations, offers and the local area

Qualifications

Preferred qualifications include:

• Experience in a similar role
• Previous experience in a hospitality setting
• Understanding of hotel operations and local area

Skills

• Excellent communication skills
• Attention to detail
• Ability to work independently and as part of a team
• Problem-solving skills

Benefits

We offer a full uniform, impressive room discounts, and comprehensive training. Other benefits include:

• Competitive salary
• Employee discounts
• Training programs
• Flexible scheduling
• Professional development opportunities
• Health and wellness programs
• Work-life balance initiatives

Pay

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Schedule

Late-night shifts

Benefits

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

Important information

- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

- EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

- If you require reasonable accommodation during the application process, please click here.

- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

- If you don't quite meet every single requirement but still believe you'd be a great fit for the job, we'll never know unless you hit the 'Apply' button. Start your journey with us today.