Audiovisual Production Specialist

This position is with the Department of Homeland Security, U.S. Customs and Border Protection, Office of Training and Development. Available locations include:

• U.S. Border Patrol Academy - Artesia, New Mexico (2 positions)
• Field Operations Academy - Glynco, Georgia (2 positions)

Additional selections may be made for other organizational divisions and/or units within the listed duty locations.

Pay

This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10), with promotion potential to $116,362.00 (GS-12, Step 10).

View the locality pay tables by geographic area. If your geographic area is not listed, select the "Rest of United States" pay table. Some positions may qualify for a special pay rate depending on series, grade level, and location.

Responsibilities

• Serve as the overall producer/manager of audiovisual productions and recommend all administrative and logistical details.
• Assist with the development of production schedules, authorize the work of the scriptwriter, and ensure appropriate arrangement of location, sets, cues, props, and equipment.
• Select production crews, including the director, performers, camera operators, and others.
• Ensure the artistic and creative quality of audiovisual productions by collaborating with supervisors, producers, clients, and scriptwriters to translate scripts into effective visual elements that convey the intended message.
• Manage the artistic and creative aspects of productions.
• Prepare production processes for prerecorded video, including assembling, adjusting, and enhancing video and visual elements to create a polished final product.

CBP employees demonstrate the highest level of commitment to protect and serve the United States while exemplifying CBP Core Values: Vigilance, Service to Country, and Integrity. Learn more about CBP's mission, core values, and careers.

Requirements

• You must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (additional details below).
• All pre-employment processes will be conducted in English.
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• As a CBP employee, you will adhere to all government ethics standards, including rules on outside employment or business activity to avoid conflicts with official duties.
• DHS uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States.

This is a bargaining unit covered position, represented by the National Treasury Employees Union (NTEU). For local chapter contact information, visit NTEU Chapter Websites.

Qualifications

Specialized Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Consulting with clients on general concepts, objectives, and target audiences of projects.
• Directing video productions by designing sets and lighting, conceiving visuals, selecting music and sound effects.
• Selecting and directing cameras and movement during taping and editing.
• Assisting in preparation of graphics and support requirements for production.

Your resume must explicitly indicate how you meet this requirement; otherwise, you will be found ineligible. Only resumes up to two pages will be accepted. Experience includes paid and unpaid work, such as volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, community, student, social).

You must meet all qualification requirements, including education if applicable, and any applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band) by 08/24/2026.

Background Investigation

U.S. Customs and Border Protection (CBP) requires all applicants to undergo a thorough background investigation to promote the agency's core values of vigilance, service to country, and integrity. During this process, you will be asked about:

• Any felony criminal convictions or current felony charges.
• Use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy).
• Use of non-prescribed controlled substances, including experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution.

For more details, review Applicant Resources.

Residency Requirement

There is a residency requirement for applicants not currently employed by CBP. You must have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet this requirement but have been physically located in a foreign location for more than two of the last five years, you may request a residency waiver if you meet one of the following conditions:

• Working for the U.S. Government as a federal civilian or military member.
• A dependent authorized to accompany a federal civilian or military member working for the U.S. government.
• Participation in a study abroad program sponsored by a U.S.-affiliated college or university.
• Working as a contractor, intern, consultant, or volunteer supporting the U.S. government.

Probationary Period

All new federal employees must serve a one-year probationary period during their first year of permanent federal appointment to determine fitness for continued employment. Current and former federal employees may also be required to serve or complete a probationary period.

Reasonable Accommodation

If you believe you have a disability covered by the Rehabilitation Act of 1973 that would interfere with completing the USA Hire Competency-Based Assessments, you may request a reasonable accommodation. Requests must be made prior to starting the assessments and include appropriate supporting documentation. Decisions are made on a case-by-case basis. If approved, you will receive an email invitation to complete the assessments within 48 hours of receiving the link. Review procedures for requesting a reasonable accommodation.