Audio Visual Service Specialist

Responsibilities

• Troubleshoot and resolve complex issues
• Conduct preventative maintenance to ensure all systems are operating at optimum levels
• Work with Programmers as needed to load updated files
• Perform other tasks as assigned

Requirements

• Knowledge of the AV industry
• At least 4 years of experience with AV integration installations and troubleshooting
• Strong verbal and written communication skills
• Customer Service Experience: A must!

Qualifications

• An associate's degree is preferred, but not required
• Eager to learn and ready to tackle any situation

Benefits

• A competitive base salary (DOE)
• Employer matched medical and dental insurance (available after 60 days of employment)
• Employer matched 401K up to 3% (after 6 months of employment)
• Bonus eligibility that is based on a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house
• Cell phone reimbursement plan
• Life Insurance, Long and Short Term Disability 100% paid by CTI

Pay

A competitive base salary (DOE)

Schedule

N/A

Company Culture

We thrive on and encourage employee growth, both professionally and personally. Our Creative and collaborative working environment helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.

About the Role

CTI has been a leading AV provider for over 38 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI.

Skills

Knowledge of the AV industry

Benefits

• A competitive base salary (DOE)
• Employer matched medical and dental insurance (available after 60 days of employment)
• Employer matched 401K up to 3% (after 6 months of employment)
• Bonus eligibility that is based on a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house
• Cell phone reimbursement plan
• Life Insurance, Long and Short Term Disability 100% paid by CTI

Equal Opportunity Employer

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.