Audio Visual Service Specialist

Responsibilities

• Troubleshoot and resolve complex issues
• Conduct preventative maintenance to ensure all systems are operating at optimum levels
• Work with Programmers as needed to load updated files
• Perform other tasks as assigned

Requirements

• Knowledge of the AV industry
• At least 4 years of experience with AV integration installations and troubleshooting
• Strong verbal and written communication skills
• Customer Service Experience: A must!
• Eager to learn and ready to tackle any situation

Qualifications

• An associate's degree is preferred, but not required

Benefits

• A competitive base salary (DOE)
• Employer matched medical and dental insurance (available after 60 days of employment)
• Employer matched 401K up to 3% (after 6 months of employment)
• Bonus eligibility that is based on a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house
• Cell phone reimbursement plan
• Life Insurance, Long and Short Term Disability 100% paid by CTI

Pay

A competitive base salary (DOE)

Schedule

N/A

Skills

• AV/IT Networking
• Customer Service Experience
• Strong Verbal and Written Communication Skills
• Eager to Learn and Tackle Any Situation

Benefits

• Employer matched medical and dental insurance (available after 60 days of employment)
• Employer matched 401K up to 3% (after 6 months of employment)
• Bonus eligibility that is based on a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house
• Cell phone reimbursement plan
• Life Insurance, Long and Short Term Disability 100% paid by CTI

Company Culture

We thrive on and encourage employee growth, both professionally and personally.

About the Role

We are looking for an AV Service Specialist for our Piscataway, NJ branch whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done.

Equal Opportunity Employer

We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.