Audio Visual Conference Services Specialist 2

Overview

We are seeking a full-time Audio Visual Conference Services Specialist 2 at Garmin's U.S. headquarters in the Greater Kansas City area.

About the Role

Responsible for the moderately complex installation, set-up, operation, and troubleshooting of all Garmin conference rooms and equipment.

Responsibilities

• Provide support and training to end users on moderately complex conference room technology and collaboration tools
• Install and maintain conference room equipment based on user needs and requests
• Maintain a working knowledge of conference room technology and equipment
• Research, resolve, and respond timely to moderately complex questions regarding conference room equipment received via telephone, e-mail, walk-ups, and callbacks
• Provide Audio/Visual support for large conferences including running audio and video production board, editing video and creating/editing effective presentations in both Windows and Macintosh
• Demonstrate proficiency in periodic use of video/audio recording and editing
• Work effectively and professionally with other team members, learn from and share knowledge with others by documenting and contributing to knowledge base
• Identify process improvement areas and create plans for implementing changes
• Apply basic standards and procedures to accomplish tasks including learning how to use and apply applicable technologies and interact with outside suppliers who provide support, equipment, and services for Garmin conference rooms and events
• Provide reliable solutions to a variety of problems using sound problem solving techniques

Requirements

• High School Diploma or GED AND coursework towards completion of a technical degree OR a minimum of 2 years IT or technical experience
• Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
• Demonstrates knowledge and proficient understanding of troubleshooting and research tools as well as asset, service, monitoring, and documentation tools
• Demonstrates strong and effective verbal, written, and interpersonal communication skills
• Demonstrates quality and effectiveness in work documentation and organization

Qualifications

• Outstanding academics (cumulative GPA greater than or equal to 3.5) preferred
• Experience as a producer or director for large meetings or conferences preferred

Skills

• Knowledge of conference room technology and equipment
• Ability to troubleshoot and research tools
• Strong verbal, written, and interpersonal communication skills
• Proficiency in video/audio recording and editing

Benefits

Eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

Pay

TBD

Schedule

TBD