Attendant Room Holiday Inn
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the job posting.
Content:
- Role Purpose: description of role. Could be "About the role". Use About the role
then
with that description. - Key Accountabilities: list of duties. Could be "Responsibilities". Use
Responsibilities
then- each bullet.
- Key Skills & Experiences: list of skills. Could be "Skills". Use
Skills
then- .
- There is also "Travel is a journey..." etc. That's more about company culture; could be part of About the role or maybe "Qualifications"? Not needed.
- There's also "Important information: The salary range listed is the lowest to highest pay scale..." This is about pay. So we can include a Pay section with that info. However the rule: never create Pay/Schedule/Benefits sections unless posting actually states them. Here we have pay info: "Important information: The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law."
Thus we have pay details. So we can include
- .
Now Skills: from Key Skills & Experiences:
- It's a physical role and you'll be on your feet most of the day, so fitness is important.
- Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
- You'll might need to bend and kneel to complete some activities.
- Literacy skills - reading, writing and basic maths skills.
- Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
Also maybe "Travel is a journey..." already used.
Now Pay: from Important information paragraph.
We'll put that as
. Now Schedule: we have "Flexible attitude to shifts - you may need to work nights, weekends and/or holidays." That's already in Skills. But we could still have a Schedule section with that sentence. However to avoid duplication, maybe we should not duplicate. The rule: Prefer a few substantive sections over many thin ones. So we could incorporate schedule info into Skills or Responsibilities. Since we already have Skills section, we can keep schedule info there. Then we may not need a separate Schedule section. The rule says include a section ONLY when the posting has real, specific content for it. It does have schedule content, but we already used it in Skills. Could we still have a Schedule section with that content? That would duplicate. Better to not create a separate Schedule section to avoid thin sections. So we will not
Pay
withcontaining that paragraph. - Benefits: Not mentioned explicitly. There's mention of "If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits." That's a reference but not actual benefits description. The rule: do not create Benefits unless posting actually states them. This is just a link to read about benefits, not stating them. So we should not include Benefits section. - Schedule: Not mentioned explicitly. There's "Flexible attitude to shifts - you may need to work nights, weekends and/or holidays." That's schedule info. Could be considered schedule. The rule: include Schedule only if posting actually states them. It does mention shifts, nights, weekends, holidays. So we could include a Schedule section with that info. However we also have "Flexible attitude to shifts" in Skills & Experiences. Might be better to put schedule info under Skills or Responsibilities? But we can create a Schedule section with that sentence. - Qualifications: Not explicit separate from Skills. Could combine Skills and Qualifications? The rule: Use headings only when posting has real specific content. There's no explicit qualifications list besides skills. Could treat Skills as Qualifications? But we already have Skills heading. Could also have Qualifications heading with same content? Better to avoid duplication. We'll include Skills heading for skills/experiences. Could also include Requirements heading? The posting has "Key Skills & Experiences". That's skills. There's no separate Requirements. Could treat "Key Accountabilities" as Responsibilities. "Role Purpose" as About the role. Thus sections: About the role, Responsibilities, Skills, Pay, Schedule. Check if any other: maybe "Benefits" not included. Now we need to preserve all substantive information, not invent or summarize away detail. Must not omit any substantive info. We need to include all details from the posting, except boilerplate/legal/EEO etc. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to strip out: - "Travel is a journey. We help make it a joy...." That's marketing fluff but still substantive? It's about company culture. Might be considered part of About the role? It's not duplicated. It's not boilerplate. It's about the company's mission. Should we keep? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The travel paragraph is not EEO or legal; it's company marketing. It's substantive? Might be considered part of About the role. We'll include it in About the role. - "Irresistible smiles are our specialty..." etc. Also company history. Should we keep? It's substantive about company. Could be part of About the role. - "Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today." That's application encouragement; maybe considered application instructions? It's encouraging to apply. Might be considered application instructions. The rule says remove application instructions. So we should remove that paragraph. - "Important information: The salary range listed is the lowest to highest pay scale..." That's pay info, we keep. - EEO etc: remove. - "If you require reasonable accommodation during the application process, please click here..." remove. - "IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy." remove. - "If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits." remove (it's a link to benefits, but we are not including benefits section; still it's application instruction? It's a conditional instruction; maybe remove.) - "For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records." This is EEO/legal; remove. Thus we keep: Role Purpose, Key Accountabilities, Key Skills & Experiences, Important information (pay), Flexible attitude to shifts (maybe schedule), Travel is a journey... etc (company mission), Irresistible smiles... etc (company history). Also maybe "Look smart - wear your uniform with pride." etc included in accountabilities. We need to ensure we don't duplicate lines. The posting has some repeated sentences: "Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping." appears also earlier? Actually earlier: "Be organised - keep on top of supplies and amenities and always try to minimise waste." Then later: "Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping." Slightly different but similar. We should keep both as they are not exact duplicates? Might be considered similar but not identical. We'll keep both. Also "Report, turn in, and/or log all lost and found items according to established procedures." appears earlier: "Reunite items with owners - and log any lost and found property." and later: "Report, turn in, and/or log all lost and found items according to established procedures." Keep both. Now we need to format. We'll produce:
About the role
Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.
But note we need to preserve the exact wording? We can keep as is but ensure no duplication. The "Role Purpose" phrase appears at start; we can keep it. Better to keep the paragraph as: "Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family." Now Responsibilities: list bullet points from Key Accountabilities and other duty lines. Key Accountabilities bullet points: - You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. - Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. - Keep your supervisor updated on room service progress and alert them to any repairs needed - Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. - Be organised - keep on top of supplies and amenities and always try to minimise waste. - Reunite items with owners - and log any lost and found property. - Look smart - wear your uniform with pride. - Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. - Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. - Report, turn in, and/or log all lost and found items according to established procedures. - Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. - May regularly assist with deep cleaning projects. - May have turndown duties. - May assist with other duties as assigned. We should keep each as - .
Now Skills: from Key Skills & Experiences:
- It's a physical role and you'll be on your feet most of the day, so fitness is important.
- Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
- You'll might need to bend and kneel to complete some activities.
- Literacy skills - reading, writing and basic maths skills.
- Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
Also maybe "Travel is a journey..." already used.
Now Pay: from Important information paragraph.
We'll put that as