Attendant Room

Role Purpose

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last-minute work done.

Key Accountabilities

• Maintain cleanliness and tidiness of guest rooms and suites.
• Assist guests with requests such as providing toothbrushes or directions.
• Inform supervisors about room service progress and report any necessary repairs.
• Follow safety procedures and wear protective equipment as required.
• Organize supplies and minimize waste.
• Return misplaced items to their owners and document any found items.
• Wear the appropriate uniform and present a professional appearance.
• Perform additional tasks as directed, such as assisting with deep cleaning projects or turndown services.
• Work collaboratively with other departments as needed to maintain high-quality service.

Key Skills & Experiences

• Physical stamina and ability to lift up to 50 pounds occasionally.
• Bend, kneel, and stand for extended periods.
• Literacy skills, including reading, writing, and basic math.
• A flexible schedule to accommodate shifts including nights, weekends, and holidays.

Who we are

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.