Associate Specialist, Carrier Sales

About the role

RXO is a leading provider of transportation solutions using cutting-edge technology. The role offers competitive pay and the opportunity to earn bonuses or commissions based on performance.

Responsibilities

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; consider all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company’s operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

Requirements

• At least 1 year of relevant experience
• Bachelor’s degree or equivalent related work or military experience preferred
• 1 year of sales or customer service experience
• The ability to exercise judgment and discretion while functioning independently within authorized limits

Qualifications

• Strong interpersonal and communication skills
• Ability to work independently and manage multiple tasks
• Proficiency in Microsoft Office Suite
• Knowledge of transportation industry standards and practices

Skills

• Excellent negotiation and problem-solving skills
• Strong organizational and time management abilities
• Ability to work effectively under pressure
• Attention to detail

Benefits

• Competitive pay
• Paid time off including up to 8 holidays, up to 2 floating diversity days, up to 13 days PTO for hourly employees, and up to 15 days PTO for salaried employees
• Bereavement leave, volunteer time, jury duty, family bonding leave, prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance benefits including health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, Health Reimbursement Arrangement

Pay

$21.64 hourly, with the possibility of bonuses or commission pay based on performance.

Schedule

Hourly: Up to 13 days PTO
Salaried: Up to 15 days PTO

Benefits

• 401(k) retirement plan with up to 5% company match
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Accidental death and dismemberment insurance
• Critical illness insurance
• Hospital indemnity insurance
• Business travel insurance
• Legal services
• ID theft protection
• Accident insurance
• Dependent care flexible spending account
• Dependent care flexible spending account
• Commute spending account
• Health savings account
• Health care flexible spending account

The Next Step

Ready to join our team? Fill out an application now and join our talent community to learn about future opportunities.