Associate Release Administrator

About the role

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture – a mindset, feeling and attitude we wrap around all that we do, from taking charge of our careers to helping colleagues and lending a hand in the community. This role is a Hybrid Position based in Okemos, MI, and involves coordinating and supporting deployment and release activities for applications preparing for deployments to an environment.

Responsibilities

• Maintains necessary release and process documentation including cadence and release notes.
• Assists in gathering applicable release metrics.
• Coordinates changes to lower environments due to release, patching or similar activities.
• Provides communication to teams of pending environment downtimes.
• Aids teams with monitoring release progress to ensure application releases are delivered on time, and that they meet or exceed expectations.
• Acts as a point of contact for release activities in progress, including being on‑site (if necessary), managing emails, release bridge lines or applicable chat tools.
• Performs other related assigned duties as necessary to complete the primary job responsibilities.

Requirements

• Bachelor’s degree in computer science, data science, information systems, business administration or a related field and one year of experience coordinating team deliverables or project management.
• Experience coordinating technical releases and writing technical documentation preferred.
• Will accept any suitable combination of education, training, or experience.
• Ability to be flexible in a fast‑paced and active work environment.
• Good communication skills to effectively interact with internal and external customers.
• Ability to analyze and resolve problems using independent judgement.
• Agile methodology (Scrum or SAFe) preferred.

Skills

• Strong communication and interpersonal abilities.
• Analytical and problem‑solving skills with independent judgement.
• Adaptability and flexibility in a dynamic environment.
• Experience with release coordination and technical documentation.
• Familiarity with Agile frameworks (Scrum or SAFe).