Associate Administrator

About the Hospital

Havenwyck Hospital, a Joint Commission-accredited and licensed psychiatric hospital overlooking Lake Galloway in Auburn Hills, Michigan, specializes in providing comprehensive, compassionate behavioral health services to children, adolescents, and adults. Our dedicated staff aims to build strength, confidence, and knowledge within each patient to help them continue learning, understanding their needs, and practicing self-care.

About the Role

The Associate Administrator (AA) assists the CEO, COO, and CFO in the operation and fiscal responsibility of Havenwyck Hospital. This role provides recommendations to management, supports administrative and facility decisions, sets objectives, develops plans, and directs activities of assigned departments. The AA may assume administrative responsibility for the hospital in the absence of the CEO/COO and ensures consistency of treatment and application of policy. The role promotes Clinical Quality, Integrity, Safety, Service Excellence, Teamwork, Accountability, and Continuous Improvement across all departments while fostering a fair and open environment for all teammates.

Responsibilities

• Play an active role in the development and execution of the Hospital’s strategic plan.
• Lead and drive improvement on OKRs through interdisciplinary initiatives, coaching, and monitoring involved leaders and departments on progress.
• Serve as an administrative representative at community meetings and events, representing the facility with professionalism and a caring attitude.
• Oversee specific program development opportunities to enhance behavioral health services and increase the hospital’s growth margins.
• Use technology and innovative methodologies to improve hospital quality and service delivery optimization.
• Assist with addressing deficiencies identified through Performance Improvement analysis with solution-focused actions.
• Support the leadership team in operationalizing strategy.
• Foster internal communications by participating in Town Halls, leadership meetings, hospital-wide committees, Service Excellence activities, and mandatory trainings.
• Temporarily oversee various departments during leadership vacancies, assuming all job duties of the Director during the assignment.
• Promote Service Excellence and Trauma Informed Care initiatives, treating all patients and staff with dignity and respect.
• Maintain appropriate confidentiality when interacting with patients, families, visitors, and employees.

Qualifications

• Bachelor's degree from an accredited College or University in a related field (required).
• Master’s Degree in Nursing, Health Care Administration, Business, Social Work, Counseling, or Psychology (preferred).
• 1-3 years of work-related experience (required).
• Leadership experience in behavioral health hospital or related setting.
• Knowledge and demonstrated competency in regulatory and compliance agencies.
• Hearing and visual acuity sufficient to perform job functions.
• Ability to articulate goals and objectives of the department and present information effectively to management, committees, and staff.
• Excellent written communication skills for reports, policies, patient records, and Performance Improvement planning.
• Strong problem-solving, organizational, leadership, crisis resolution, staff coaching, and motivational skills.

Benefits

• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plan.
• 401(K) with company match and discounted stock plan.
• Career development opportunities within UHS and its 300+ subsidiaries.
• Free basic life insurance.
• Tuition reimbursement.
• SoFi Student Loan Refinancing Program.
• Student Loan Repayment Program (for some degrees and criteria).

About the Company

Universal Health Services (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services, with annual revenues of $15.8 billion in 2024. UHS operates acute care hospitals, behavioral health facilities, outpatient facilities, and ambulatory care access points across the U.S., Washington, D.C., Puerto Rico, and the United Kingdom. UHS has been recognized as one of the World’s Most Admired Companies by Fortune and listed in Forbes’ ranking of America’s Largest Public Companies.

For more information, visit www.uhs.com.