Associate Manager, Delivery Strategy and Planning

About the role

The Associate Manager, Delivery Strategy & Planning will play a critical role in shaping and executing the delivery strategy for Taco Bell. This role will drive cross-functional collaboration, ensuring delivery is fully integrated into broader business planning and brand initiatives.

Responsibilities

• Develop and execute the macro delivery strategy, including customer segmentation, customer playbooks, promotional strategy, and seasonality planning
• Lead delivery growth initiatives, including focus areas such as catering, Late Night, Gen Alpha, and building an ongoing idea pipeline
• Orchestrate delivery strategy across the organization, ensuring alignment between cross-functional teams and key stakeholders
• Own and manage the centralized delivery calendar, thoughtfully sequencing and planning across internal and external initiatives and ensuring cohesive execution
• Integrate delivery into broader experience planning as a lever to close performance gaps and unlock growth opportunities
• Collaborate closely with Brand and Pillar leads to support major calendar moments and campaigns
• Leverage delivery consumer insights to inform strategy, optimize performance, and identify emerging trends
• Identify market opportunities through penetration analysis, size-of-prize assessments, and competitive benchmarking
• Manage and develop one direct report, providing guidance, prioritization support, and professional development

Qualifications

• Bachelor's Degree required
• Minimum 4 years of digital marketing experience, preferred in QSR/Restaurant industry
• Self-motivated with a 'Day 1' attitude – bringing a positive attitude to each project
• Empowered to uncover the unknown, partner with some of the industry’s best and brightest, and brings their whole self to work
• Superb interpersonal and communication skills, with ability to partner well with other team members and interpret research results across multiple audiences
• Strong collaboration skills are a must to navigate a highly matrixed organization
• Demonstrates logical and strategic thinking skills with a strong drive for results
• Exceptional project management and organizational skills, with ability to work independently and multi-task in a complex, fast-paced, deadline-driven environment with shifting priorities
• Highly proficient in Microsoft tools, especially Excel, PowerPoint, as well as monday.com
• Experience in delivery aggregator and / or franchised business a plus
• Experience in business and promotional analytics a plus
• Experience working with cross functional teams to support creative ideas geared towards the delivery space a plus

Benefits

• Hybrid work schedule (onsite expectation Tues, Wed, Thurs)
• Year-round flex day Friday
• Onsite childcare through Bright Horizons
• Onsite dining center and game room (yes, there is a Taco Bell inside the building)
• Onsite dry cleaning, laundry services, and carwash
• Onsite gym with fitness classes and personal trainer sessions
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering
• Generous parental leave for all new parents and adoption assistance program
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name

Pay

$110,000 to $125,000 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.