Associate Delivery Manager

The Delivery Manager at Tesla is responsible for leading the delivery vehicle preparation team and managing documentation. Key duties include:

• Managing vehicle prep operations tasks and projects such as vehicle movement coordination, delivery schedule monitoring, vehicle repairs, detailer performance, lot organization and maintenance, and coordinator support.
• Maintaining KPIs and collaborating to achieve sales and delivery targets while adhering to P&L requirements.
• Addressing customer concerns related to vehicle preparation and quality.
• Recruiting, training, and developing management and employee teams, ensuring timely position fills.
• Providing regular feedback to employees and enforcing Tesla policies, dress code, and grooming guidelines.
• Ensuring facility maintenance and showroom presentation align with brand standards and controlling store expenses.

Requirements

To succeed, candidates should have:

• A bachelor’s degree or equivalent experience.
• Proven ability to lead teams in a fast-paced, technology-driven environment with strong customer-facing responsibilities.
• Excellent communication, time-management, and problem-solving skills.
• An ethical approach to executing Tesla standards.
• Ability to develop collaborative relationships and serve as a respected partner.
• Experience working evenings, weekends, and holidays in a retail environment.
• A valid driver's license, with the requirement for a Motor Vehicle Salesperson License in certain states.

Benefits

Full-time Tesla employees are eligible for:

• Competitive compensation and benefits package including medical plans, dental, vision, HSA contributions, FSA, 401(k) with employer match, and employee stock purchase plans.
• Employee discounts and perks program, including back-up childcare and parenting support resources.
• Weight loss and tobacco cessation programs, commuter benefits, and a variety of voluntary benefits.