Associate Manager, Customer Strategy

Key Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities
• Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
• Serve as a strategic partner to Customer Development teams by delivering clear sell-in stories, performance readouts and growth recommendations
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
• Partner cross-functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support
• Support key planning processes including JBP, Innovation Planning, integrated business planning forecast cycles, and customer business reviews
• Lead or support presentations for customer line reviews, internal leadership forums, and cross-functional working sessions
• Mentor and inform analyst support, ensuring high-quality, accurate and actionable outputs

Required Qualifications

• Minimum of a Bachelor’s degree
• Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
• Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
• Proven ability to translate data into clear, actionable customer strategies and narratives
• Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred
• Ability to devise and deliver persuasive presentations, based on data-driven insights and facts, to gain support for business strategies and/or initiatives
• Strong cross-functional collaboration, communication and presentation skills
• Experience participating in or supporting JBP or line review processes
• Experience supporting Walmart, Target, CVS, Walgreens, Grocery, Club, Dollar or eCommerce customers preferred
• Exposure to innovation planning, assortment strategy or omnichannel activation preferred
• Beauty category experience preferred

Pay

Annual base salary for new hires in this position ranges: $110,500.00 - $156,000.00

Benefits

Competitive Benefit Package including Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities through Kenvue Impact Networks.